Welcome to the Explanation of Benefits (EOB) online tutorial. Your EOB provides you with important information about your health benefits such as:

• The status of claims submitted by a provider for health care services
• Confirmation of costs you are responsible for such as copayments and deductibles

We have recently begun using a new, more user-friendly, design for EOBs. This tutorial was designed to help you better understand the information on your EOB and locate the important items.

Mouse over each line of text for a detailed explanation of each section.