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individuals & families Explanation of Benefits (EOB) Tutorials

Your EOB provides you with important information about your health benefits such as:

  • The status of claims submitted by a provider for health care services
  • Confirmation of costs you are responsible for such as copayments and deductibles

We have recently begun using a new, more user-friendly, design for EOBs. This tutorial was designed to help you better understand the information on your EOB and locate the important items.

To review our new EOB format, choose your health plan below:


UPMC for Life HMO
UPMC for Life PPO
UPMC for You Advantage — coming soon
UPMC for Life Options — coming soon
UPMC Community Care — coming soon