UPMC MyHealth Connect is our new mobile site that makes it easy to search for health care providers and contact us. The site is compatible with most smartphones (iPhone, Android, Blackberry*) and allows you to do some important Health-Plan-related tasks from the palm of your hand.
* Compatible with Blackberry 8500 and higher models
Search for Health Care Providers
You can easily search for health care providers on our mobile site. From primary care physicians and specialists to hospitals and urgent care centers, the site will let you search based on location or name and then connect you to a phone number and even a map to give you directions.
Contact Us
After you select your Health Plan, you’ll see a listing of relevant Health Plan phone numbers that you can simply click on to make the call.
To access the mobile site, just visit www.upmchealthplan.com from your phone’s Internet browser.
There will be a UPMC Health Plan app for that.
Frequently asked questions 
- What is the UPMC MyHealth Connect mobile web application?
UPMC MyHealth Connect is a Web-based mobile application that can be accessed from most smartphones, including iPhones, Blackberrys, Android, and Palm devices.
UPMC MyHealth Connect is compatible with many Web browsers, including Internet Explorer 7 & 8, Safari, Opera, and Firefox. - How do I make UPMC MyHealth Connect a shortcut on my smartphone?
Navigating to the UPMC Health Plan Provider Directory is easy with the UPMC MyHealth Connect web shortcut. From your smartphone, access UPMC MyHealth Connect at m.upmchp.com.
For Blackberry Users:
To install, click on the icon under the word Blackberry. You will be prompted to add the download of the shortcut icon to your device. After installation, you will see the selected icon on your mobile phone or in Applications or Downloads folder. After installation, you will see the UPMC MyHealth Connect icon on your mobile phone or in the applications or downloads folder.
There is no software to download, and it is free to use. You can also access and bookmark UPMC MyHealth Connect at m.upmchp.com.
For Android Users:
To install, click on the icon under the words Android. You will be prompted to add the download of the shortcut icon to your device. After installing, you will see the selected icon in your applications folder listed in alphabetical order or at the end of the list. If you are having difficulty downloading the shortcut icon, please visit http://pocketnow.com/how-to/how-to-install-non-market-apps-on-your-android-phone. Android phones can also bookmark UPMC MyHealth Connect. Click here for more detailed instructions on how to bookmark.
For iPhone Users:
From the UPMC MyHealth Connect homepage, hit the + sign. Choose "Add to Home Screen." Click "Add" on the confirmation screen. The icon will automatically be added to your device home screen.
Other smartphone devices:
For smartphones not listed above, please refer to your smartphone instructions on how to bookmark this Web application. We have also added a classic view to our mobile web application for a more simplified view of our provider directory.
- What features does UPMC MyHealth Connect have?
The UPMC MyHealth Connect application has a full directory of UPMC Health Plan physicians, hospitals, facilities, and urgent care centers. Information provided includes the providers’ contact information and specialty, plans accepted, and maps of office locations. Some providers may not accept all types of UPMC Health Plan insurance. Please click on the View Plans Accepted link in the provider section to see if your plan is accepted.
- How does the network search function work?
To search the UPMC Health Plan network, press the Search Network button on the home page. There you will see three categories:
- Doctors:
- – Search by Last Name, ZIP Code, Type of Provider, or Specialty
- Hospitals/Facilities:
- – Search by Name of Hospital/Facility, ZIP Code, or Services Provided
- Pharmacies:
- – Search by Name of Pharmacy, Zip Code, or Retail Chain
- Urgent Care Centers:
- – Search by Name of Urgent Care Center or ZIP Code
- Do I have to be a member to access the network directory?
No. UPMC MyHealth Connect is free and available to members and non-members. In 2012, UPMC MyHealth Connect will offer more benefits and accessibility to members through a secure log-in application. - What if I have feedback or questions about the UPMC MyHealth Connect application?
We are very interested in hearing from our members. We’ve included a Tell Us Your Opinion link on the homepage. You can also contact our Member Advocate program at the number listed in the Contact Us section.