UPMC Health Plan: Health & Wellness
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Tele-monitors available for heart failure patients

AOM

UPMC Health Plan has launched a revolutionary telehealth initiative led by UPMC/Jefferson Regional Home Health. This new program will cover the use of tele-monitors for members who have heart failure to help keep them healthy and stable in their homes.

UPMC Health Plan is the first Western Pennsylvania health insurer to provide coverage for home tele-monitoring systems. The monitors can be used by members to record their weight, blood oxygen levels, and blood pressure. This information is transmitted to nurses at UPMC/Jefferson Regional Home Health. Some of the devices have special video monitors that enable the nurses to make remote real-time “video visits” with members in their homes to address problems, provide information, and allow for physician interaction when appropriate.

“Using these monitors will help our members to modify their behaviors,” said Diane P. Holder, president of UPMC Health Plan. “The monitors will be able to detect subtle changes in weight and blood pressure and alert nurses to possible problems so care can be provided before patients require hospitalization or an emergency room visit.” The monitors, which are produced by American TeleCare, connect patients with clinicians using ordinary telephone lines.

The monitors are designed to maximize ease of use for all patients, including those with arthritis, reading difficulties, and sight limitations.

Physician interaction is a key aspect of the system. The monitors allow nurses to review transmitted data and establish early physician involvement, if needed. The monitors also allow nurses to educate patients regarding symptoms that may be precursors to further complications or exacerbation of their disease. Disease-specific preprogrammed questions assist the clinicians in obtaining additional information regarding patient status.

For more information about this program, call 1-866-778-6073 and select option 4.