Behavioral health site offers information

UPMC Health Plan Behavioral Health Services manages behavioral health benefits for UPMC for Kids members. Our website contains information about a variety of topics. Select the "UPMC for Kids CHIP Members" link at www.ccbh.com to find out about:

• The goals, processes, and outcomes of the Behavioral Health Quality Improvement Program
• The policy prohibiting financial incentives for staff membrs who make decisions about whether behavioral health care services will be paid for by UPMC Health Plan
• The toll-free number to contact staff if you have questions about the utilization
  management process
• Confidentiality and Notice of Privacy Practices
• An ADHD preventive behavioral health program
• The external appeals process for utilization management decisions
• Efforts to collect member safety information and actions taken to improve member safety
• Efforts to measure and improve coordination of care

If you would like any of this information in printed form, call 1-888-251-0083. TTY users should call
1-877-877-3580.