Behavioral health site offers information

Western Behavioral Health (WBH) manages the behavioral health benefits for UPMC for Kids members. You can find helpful information on the WBH at website http://www.ccbh.com/upmcforkids/index.php. Select the “Informational Articles” link to find out about:

• The goals, processes, and outcomes of the Behavioral
• Health Quality Improvement Program
  
• WBH’s policy prohibiting financial incentives for utilization management
  
• Confidentiality, Protected Health Information, and Notice of
• Privacy Practices
  
• An ADHD preventive behavioral health program
  
• The external appeals process for utilization management decisions
  
• Efforts to collect member safety information and actions taken to improve member safety
  
• Efforts to measure and improve coordination of care

If you would like any of this information in printed form, call 1-888-251-0083. TTY users should call 1-877-877-3580.