Contact Information
We appreciate your desire to know more about UPMC Health Plan. To direct your request most efficiently, please choose the option below that best describes your area of interest.
Members
Contact information for our members:
UPMC Health Plan — Employer-sponsored plans
UPMC for Life — Medicare
UPMC for You — Medical Assistance
UPMC for Life Specialty Plan — Eligible for Medicare and Medical Assistance
UPMC for Kids — Children's Health Insurance Program
| Member Login: | |
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Login instructions | New User Registration | Forgot your User ID? |
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Chat online (via secure login) with a Member Services representative during business hours.
Monday through Friday from 7 a.m. to 7 p.m. |
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Providers
Contact information for our providers
| Provider Login: | |
Login instructions | New User Registration (online application) If you forgot your User Id or need assistance, please call our Help Desk at 1-800-937-0438. Representatives are available Monday through Friday from 8 a.m. to 5 p.m. |
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Employers
Contact information for employer groups
| Employer Login: | |
Login instructions | New User Registration If you need assistance, please call our Help Desk at 1-800-937-0438. Representatives are available Monday through Friday from 8 a.m. to 5 p.m. |
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Producers
Contact information for our producers
Health Plan Services
UPMC Health Plan Care Management Online Help Pharmacy |
Behavioral Health Services Assist America Vision Benefits of America |
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Complaints, Appeals & Grievances
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