Our Members Have Their Personal Health Information Available Online

MyHealth OnLine is a confidential, Internet-based tool used to help our members find and store information about their personal health care coverage. You’ll have access to resources that can help you:

 

You can use one or all of the MyHealth OnLine services:

  • Store information about your health care visits and medical history so you can view it in the privacy of your own home. You can also track your yearly drug costs and prescriptions.

  • Get important and up-to-date information on various illnesses such as heart disease, asthma, and diabetes, plus details on more than 80 surgical procedures. You can also get advice on healthy eating, keep a log of what you eat, track your weight, and get help quitting smoking.

  • Review your claims history since the beginning of your UPMC for Life membership, including the date of service, the provider, your costs, and the costs paid by UPMC for Life.

  • Access an online library of your benefit information. You can review your plan information and copayment levels plus replace a lost member ID card, change your primary care physician, and review a claim’s status.



If you’re already a UPMC for Life member, you can start using MyHealth OnLine now. To get started, review the document below. It will help you register for your secure account as a first-time user, and show you how to use all of the services available to you through MyHealth OnLine. Then click the link below the Reference Guide to login to the secure MyHealth OnLine website.

pdf MyHealth OnLine Quick Reference Guide
 Link Login to MyHealth OnLine (you must be a UPMC for Life member to login)

 

Members can also call their Health Care Concierge toll-free at 1-877-539-3080 from 8 a.m. to 8 p.m.,* seven days a week for more information and questions. TTY/TDD users should call 1-800-361-2629.

If you would like more information about becoming a UPMC for Life member, please call us toll-free at 1-866-400-5077 from 8 a.m. to 8 p.m.,* seven days a week or click on one of the links below. TTY/TDD users should call 1-800-361-2629.

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Ways to Learn More

  • Join us for a seminar on Medicare and UPMC for Life
  • Schedule a one-on-one meeting with an authorized UPMC for Life representative
  • Speak with a sales representative over the phone
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Contact Us

  • Find important phone numbers and the address of UPMC Health Plan

 

 


Please note: The products and services described are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any dispute regarding these products and services may be subject to the UPMC for Life grievance process.

*From March 2 through November 14, you may receive a messaging service on weekends and holidays. Please leave a message and your call will be returned the next business day.

     
 
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