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MyHealth OnLine is a confidential, Internet-based tool used to help our members find and store information about their personal health care coverage. You’ll have access to resources that can help you:
- Find information about exercise and nutrition
- Determine your health risks
- Keep track of medical appointments and recently filled prescriptions
- Track your yearly out-of-pocket prescription drug costs toward the Medicare prescription drug coverage gap
- Get details about your claims history
- Stop smoking
At MyHealth OnLine, health care information is organized into four main areas:
- MyHealth Record keeps information about your health care visits and medical history so you can view it right in the privacy of your own home. You can also track how much your yearly drug costs are and record recently filled prescriptions.
- MyTools gives you information on various illnesses such as heart disease, asthma, and diabetes, plus details on more than 80 surgical procedures. This tool can also help you quit smoking, get advice on healthy eating, keep a log of what you eat, and track your weight.
- MyClaims shows you the history of all of your claims since your membership has started, including the date of service, the provider, your costs, and UPMC for Life’s costs.
- MyBenefits is an online library for answering your benefit questions. You can review your plan information and copayment levels plus replace a lost membership ID card, change your primary care physician, and review a claim’s status.
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If you’re already a UPMC for Life member, you can start using MyHealth OnLine now. To get started, review the document below. It will help you register for your secure account as a first-time user, and show you how to use all of the services available to you through MyHealth OnLine. Then click the link below the Reference Guide to login to the secure MyHealth OnLine website.
Members can also call their Health Care Concierge toll-free at 1-877-539-3080 from 8 a.m. to 8 p.m.,* seven days a week for more information and questions. TTY/TDD users should call 1-800-361-2629.
If you would like more information about becoming a UPMC for Life member, please call us toll-free at 1-866-400-5077 from 8 a.m. to 8 p.m.,* seven days a week or click on one of the links below. TTY/TDD users should call 1-800-361-2629.
- Join us for a seminar on Medicare and UPMC for Life
- Schedule a one-on-one meeting with an authorized UPMC for Life representative
- Speak with a sales representative over the phone
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- Find important phone numbers and the address of UPMC Health Plan
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Please note: The products and services described are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any dispute regarding these products and services may be subject to the UPMC for Life grievance process.
*From March 2 through November 14, you may receive a messaging service on weekends and holidays. Please leave a message and your call will be returned the next business day.
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Privacy Statement & HIPAA Forms