Global Emergency Services

	Assist America Overview
	Traveling Tips

When you travel more than 100 miles from home, either internationally or domestically, you continue to have easy access to care through our travel assistance partner, Assist America. This benefit enables you to locate doctors and hospitals and also handle emergencies wherever you go. Assist America personnel can help replace prescriptions, provide emergency medical evacuation, and arrange transportation for family members to join sick or
injured relatives. 

Support on Standby

Assist America's support is accessible 24 hours a day, 365 days a year. This service is available to you as part of your UPMC Health Plan membership and has no caps, limits, or pre-existing condition exclusions. When needed, services are arranged by Assist America.
(You must call Assist America before you receive service.)
Simply call these toll-free numbers:

1-800-872-1414
(Within the United States)
Service available 24/7

1-609-986-1234
(Outside the United States, call collect)
Service available 24/7

TTY users may contact Assist America using the Pennsylvania Relay Service
at 1-800-654-5984.

To find out more, visit the Assist America website.