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Condition Management

UPMC Health Plan’s approach to helping members manage chronic health conditions is a clinically grounded method that is tailored to each individual enrollee’s need.

The goals of our condition management programs
are to:

  • Improve members’ health status
  • Reduce their medical risk
  • Improve their satisfaction with the care they receive
  • Make the best use of medical resources


Care Managers

Our care managers are trained nurses who identify problems and work with the member’s physician to develop treatment plans based on specific medical needs. They can provide members with educational tools through periodic mailings, online resources, and regular phone calls.

Care managers work with physicians to help delay the progression of the condition or disease and identify symptoms that might lead to future problems. Above all, our care managers emphasize the importance of self-care and the doctor-patient relationship.

Personal care managers are available to members enrolled in our Condition Management programs, which currently include:

Additional health-related educational materials, resources, and interactive tools are available 24/7 to members on MyHealth OnLine.