UPMC Health Plan

UPMC Health Plan Provider Services One Chatham Center 112 Washington Place Pittsburgh, PA 15219
Commercial (UPMC Health Plan) 1-866-918-1595	Medicare (UPMC for Life) 1-877-539-3080	Special Needs Plan (UPMC for Life Specialty Plan) 1-800-606-8648 (option 2)
Medical Assistance (UPMC for You) 1-800-286-4242	*Children's Health Insurance Program (UPMC for Kids)* 1-800-650-8762	*adultBasic Health Insurance Program (UPMC for a Healthy You)* 1-866-463-1467

Other numbers:

Web Support
1-800-937-0438

Network Management Fax
412-454-5664

Interactive Voice Response
1-866-406-8762

Electronic Data Interchange Questions
1-888-876-2756

Medical Management (Prior Authorizations)
1-800-425-7800

Provider Appeals
Provider Appeals
P.O. Box 2906
Pittsburgh, PA 15230-2906
Fax: 412-454-7920

Pharmacy Department
1-800-396-4139

Clinical Operations
Fax numbers (all lines of business):

Pre-D requests
412-454-2057

Utilization Management Information
412-454-2070

Ancillary
412-454-5255

Behavioral Health
888-249-5646

Provider Contact Addresses
UPMC Health Plan
Attn: Provider Services
One Chatham Center
112 Washington Place
Pittsburgh, PA 15219

Claims Submission
UPMC Health Plan
(choose P.O. Box from list below)
Pittsburgh, PA 15230

Commercial, CHIP, & adultBasic
P.O. Box 2999

Medicaid
P.O. Box 2995

Medicare
P.O. Box 2997