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providers Contact Us

UPMC Health Plan
Provider Services
U.S. Steel Tower
600 Grant Street
Pittsburgh, PA 15219

   
Commercial
(UPMC Health Plan)
1-866-918-1595
Medicare
(UPMC for Life)

1-877-539-3080
Medicare Special Needs Plan
((UPMC for You Advantage, UPMC for Life Options, UPMC Community Care)

1-800-606-8648
Medical Assistance
(UPMC for You)

1-866-918-1595
Children's Health Insurance Program (UPMC for Kids)
1-800-650-8762
adultBasic Health Insurance Program (UPMC for a Healthy You)
1-866-463-1467

Other numbers:

Web Support
1-800-937-0438

Network Management Fax
412-454-8225

Interactive Voice Response
1-866-406-8762

Electronic Data Interchange Questions
1-888-876-2756

Medical Management (Prior Authorizations)
1-800-425-7800

Provider Appeals
Provider Appeals
P.O. Box 2906
Pittsburgh, PA 15230-2906
Fax: 412-454-7920

Pharmacy Department
1-800-396-4139

Clinical Operations
Fax numbers (all lines of business)
:

Pre-D requests
412-454-2057

Utilization Management Information
412-454-2070

Ancillary
412-454-5255

Behavioral Health
888-249-5646

Provider Contact Addresses
UPMC Health Plan
Attn: Provider Services
U.S. Steel Tower
600 Grant Street
Pittsburgh, PA 15219

Claims Submission
UPMC Health Plan
(choose P.O. Box from list below)
Pittsburgh, PA 15230

Commercial, CHIP, & adultBasic
P.O. Box 2999

Medicaid
P.O. Box 2995

Medicare
P.O. Box 2997