Quality Assurance

UPMC Health Plan makes sure our members have the information they need to manage their health care with confidence.

The links below will help you answer important questions about the quality and safety of the health care you receive.

What is UPMC Health Plan's commitment to quality? Click here to learn more.

Is UPMC Health Plan accredited by the National Committee for Quality Assurance (NCQA)? UPMC Health Plan maintains an “Excellent” accreditation — the highest available — from the National Committee for Quality Assurance (NCQA) for its commercial HMO, and its Medicare HMO and PPO products. To find out more and to get an NCQA Health Plan Report Card, click here.

What initiatives has UPMC taken to ensure quality of care and quality of service? To find out, click here.

How do UPMC Health Plan participating hospitals rank in the care of serious health concerns, such as pneumonia and heart attack? Use the U.S. Department of Health & Human Services Hospital Compare tool to find out how UPMC Health Plan’s network hospitals compare with other area hospitals. Click here.

How are UPMC Health Plan participating hospitals graded by the Joint Commission for Accreditation of Health Care Organizations (JCAHO)? To find out, click here.

How can I protect myself when it comes to patient safety? To learn more, click here.

Where can I find out about the cost of select health care services and procedures in Pennsylvania? To find out, click here.