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Important Plan Information

Please use the links below to find important information about UPMC for You Advantage (HMO SNP), UPMC for Life Specialty Plan (HMO SNP), and UPMC for Life Options.

Important Plan Information

Plan Rating Information

Provider, Dental and Pharmacy Directories

Our Searchable Provider Directories allow you to search for a specific provider or hospital to see if it is participating in the UPMC for You Advantage, UPMC for Life Options, and UPMC for Life Specialty Plan network. Contact Member Services if you have questions or need assistance.

Provider and Pharmacy Directory
(This directory includes facilities, pharmacies, cancer centers, routine vision and dental providers, doctors, and specialists.)

Prescription Drug Formulary Information

The Medicare program also offers forms to Medicare beneficiaries and providers for prescription drug determination or appeal requests. Use the links below to view this information on the Medicare website.

Important Plan Forms

To ask for a coverage determination, redetermination, or appeal about a Part D drug, a signed, written request should be faxed to UPMC Health Plan or sent to the address listed below. Please click on the Prescription Drug Coverage Determination Form/Exception Request and the Prescription Drug Coverage Redetermination Forms above.

FAX:  412-454-7920

WRITE: UPMC Health Plan
Attn: Appeals and Grievances
P.O. Box 2939
Pittsburgh, PA 15230-2939

You may also ask for a coverage determination, redetermination, or appeal by calling our Member Services Department at 1-800-606-8648 from 8 a.m. to 8 p.m., seven days a week.* TTY/TDD users should call 1-866-407-8762.

Appointment of Representative Instructions:
In order to appoint a person to act on your behalf concerning your health care benefits, print the form above, complete the required fields, and fax or mail it us. Once you return this completed, signed, and dated form to us, we can verify your request, adjust our records accordingly, and speak to your appointed representative.

Please return this completed form either by fax or by mail:

FAX: 412-454-7829
MAIL TO: UPMC Health Plan
  P.O. Box 2965
  Pittsburgh, Pennsylvania 15230-2965

If you have any questions about this form, please call our Member Services Department at 1-800-606-8648, from 8 a.m. to 8 p.m.,* seven days a week.TTY/TTD users should call 1-866-407-8762.

This form is intended for use by members who receive services from providers outside of the OptiCare Managed Vision provider network. Please do not use this form to report services furnished by an OptiCare provider.

Filing an Appeal or Grievance

How to obtain the aggregate number of grievances, appeals, and exceptions filed with UPMC for You Advantage, UPMC for Life Options, and UPMC for Life Specialty Plan:
If you would like more information about the number of appeals and grievances filed by our members, please call our Member Services Department at 1-800-606-8648 from 8 a.m. to 8 p.m., seven days a week.* TTY users should call 1-866-407-8762.

Disenrollment Rights and Responsibilities

HIPAA Notice of Privacy Practices

Contract Termination

Out-of-Network Coverage*

Helpful Websites about Medicare