Important Plan Information
Please use the links below to find important information about UPMC for You Advantage (HMO SNP), UPMC for Life Specialty Plan (HMO SNP), and UPMC for Life Options.
Important Plan Information
- UPMC for You Advantage
- UPMC for Life Specialty Plan
- UPMC for Life Specialty Plan Information
- UPMC for Life Specialty Plan Member Rights and Responsibilities
- UPMC for Life Options
Provider, Dental and Pharmacy Directories
Our Searchable Provider Directories allow you to search for a specific provider or hospital to see if it is participating in the UPMC for You Advantage, UPMC for Life Options, and UPMC for Life Specialty Plan network. Contact Member Services if you have questions or need assistance.Provider and Pharmacy Directory
(This directory includes facilities, pharmacies, cancer centers, routine vision and dental providers, doctors, and specialists.)
- UPMC for You Advantage and UPMC for Life Specialty Plan UPMC for Life Options — coming soon
Prescription Drug Formulary Information
- Prescription Drug Formulary*
- 60-day Formulary Change Information* — coming soon
- UPMC for Life Prior Authorization Information for Prescription Drugs*
The Medicare program also offers forms to Medicare beneficiaries and providers for prescription drug determination or appeal requests. Use the links below to view this information on the Medicare website.
- For Medicare Enrollees: Medicare Prescription Drug Determination Request Form
- For Medicare Providers: Medicare Part D Coverage Determination Request Form
Important Plan Forms
- Personal Representative Designation Form*
- Prescription Drug Coverage Determination Form/Exceptions Request Form
- Prescription Drug Coverage Redetermination Form
To ask for a coverage determination, redetermination, or appeal about a Part D drug, a signed, written request should be faxed to UPMC Health Plan or sent to the address listed below. Please click on the Prescription Drug Coverage Determination Form/Exception Request and the Prescription Drug Coverage Redetermination Forms above.
FAX: 412-454-7920
WRITE: UPMC Health Plan
Attn: Appeals and Grievances
P.O. Box 2939
Pittsburgh, PA 15230-2939
You may also ask for a coverage determination, redetermination, or appeal by calling our Member Services Department at 1-800-606-8648 from 8 a.m. to 8 p.m., seven days a week.* TTY/TDD users should call 1-866-407-8762.
- Member Authorization to Use/Disclose PHI
- Express Scripts, Inc., Mail-Order Form
- Appointment of Representative
Appointment of Representative Instructions:
In order to appoint a person to act on your behalf concerning your health care benefits, print the form above, complete the required fields, and fax or mail it us. Once you return this completed, signed, and dated form to us, we can verify your request, adjust our records accordingly, and speak to your appointed representative.
Please return this completed form either by fax or by mail:
| FAX: | 412-454-7829 |
| MAIL TO: | UPMC Health Plan |
| P.O. Box 2965 | |
| Pittsburgh, Pennsylvania 15230-2965 |
If you have any questions about this form, please call our Member Services Department at 1-800-606-8648, from 8 a.m. to 8 p.m.,* seven days a week.TTY/TTD users should call 1-866-407-8762.
This form is intended for use by members who receive services from providers outside of the OptiCare Managed Vision provider network. Please do not use this form to report services furnished by an OptiCare provider.
Filing an Appeal or Grievance
How to obtain the aggregate number of grievances, appeals, and exceptions filed with UPMC for You Advantage, UPMC for Life Options, and UPMC for Life Specialty Plan:
If you would like more information about the number of appeals and grievances filed by our members, please call our Member Services Department at 1-800-606-8648 from 8 a.m. to 8 p.m., seven days a week.* TTY users should call 1-866-407-8762.
Disenrollment Rights and Responsibilities
HIPAA Notice of Privacy Practices
Contract Termination
Out-of-Network Coverage*Helpful Websites about Medicare
