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members UPMC Vision Advantage

Overview

At UPMC Health Plan, we have a long history of providing members with high-quality benefit plans, provider networks, and outstanding customer service. We continue that tradition with our new product — UPMC Vision Advantage. UPMC Vision Advantage offers three plan options — Basic, Standard, and Premium — and a network of credentialed vision providers, within the regions that UPMC Vision Advantage is offered.

Advantages

  • You will receive outstanding customer service from UPMC Health Plan Member Advocates, who are able to answer questions about your vision benefits, as well as medical, UPMC Dental Advantage, and MyFlex Advantage benefits, if applicable, by calling one number.
  • You can chat online with a UPMC Vision Advantage Member Advocate regarding your vision benefits, eligibility, and claim status.
  • You have access to vision benefits and information through MyHealth OnLine. If you are enrolled in our other products, UPMC Dental Advantage or MyFlex Advantage, for example, or any of our medical plans, you will be able to access information on those products as well.
  • Auto-substantiated expenses for UPMC Health Plan members who use the MyFlex Advantage (FSA) program to pay for out-of-pocket vision expenses — that means less work for you.

Our Plans

UPMC Vision Advantage offers three plans to meet our clients' needs — Basic, Standard, and Premium.

 

Out-of-Network Services

UPMC Vision Advantage encourages its members to use participating providers to maximize their benefit and minimize any out-of-network expenses. Participating providers can be located by clicking the Find a vision care provider link to the left.

In the event you elect to have services performed by a non-participating provider, UPMC Vision Advantage will reimburse you for eligible services up to the benefit maximum. Call our Member Advocates at 1-888-499-6914.

 

This is a summary of the features of the UPMC VIsion Advantage options. If there are any differences between the information provided in this summary and the plan documents, the plan documents will prevail. All benefits are subject to the definitions, limitations, and exclusions set forth in the plan documents.