Reporting Fraud and Abuse to UPMC Dental Advantage
The Plan has established a hotline to report suspected fraud and abuse committed by any entity providing services to members. The hotline number is 1-866-FRAUD-01 (1-866-372-8301), and it is available 24 hours a day, seven days a week. Voicemail is available at all times. Callers may remain anonymous and may leave a voice mail, if they prefer. TTY users should call 1-800-361-2629.
Some common examples of fraud and abuse are:
- Billing for services that were never provided to the member
- Billing more than once for the same service
- Falsifying records
- Performing and/or billing for inappropriate or unnecessary services
Information may also be e-mailed to specialinvestigationsunit@upmc.edu.
If reporting fraud and abuse by mail, please mark the outside of the envelope "confidential" or "personal" and send to:
UPMC Vision Advantage
Special Investigations Unit
P.O. Box 2968
Pittsburgh, PA 15230
Information reported by regular mail may be done anonymously.