Here’s the plan for comprehensive care, when and where you need it.

When you think of quality care, you think of UPMC. Whether your visit involves routine services or cutting-edge medical technology, the world-class hospitals of UPMC and our valued community partners provide our members with exceptional care.

The UPMC Health Plan extended network provides access to high-quality care for dependents living outside our service area. If you need urgent or emergency care while traveling, we're there for you.

So when your employer gives you a choice this year, choose the health plan that gives you in-network access to an outstanding health care experience.

Wondering if your PCP or specialist is included in the UPMC Health Plan network? Search our provider directory here.

Not feeling well?

Get advice from a nurse by calling the UPMC MyHealth 24/7 Nurse Line.* A registered nurse is available anytime, day or night, to help you decide what steps to take—at no cost to you.
With UPMC AnywhereCare, you can have a virtual urgent care visit with a UPMC provider** right from your computer, tablet, or smartphone—24/7. This service is perfect for nonemergency conditions such as colds and coughs.

Concerned about care away from home?

Dependents

Your dependent children (up to age 26) can get the care they need no matter where they live, work, or study.

Travel

If you need urgent or emergency care while traveling, we’re there for you. The extended network includes more than 5,000 hospitals and nearly 900,000 health care professionals.

Free global emergency travel assistance

Wherever you travel, you’ll rest easier knowing your emergency travel assistance is coming along on the journey. When you travel more than 100 miles from home for less than 90 days***, you have access to care 24 hours a day, seven days a week. If you have a medical emergency, Assist America will connect you to medical resources, including doctors, hospitals, and pharmacies.**** Assist America also has translators readily available to assist you.

When you and your dependents need to use your health benefits, we’ve got you covered. Anytime, anywhere.

Extended network access depends on the exact plan your employer chooses to offer.

*UPMC nurses who answer calls are licensed to assist members located in Pennsylvania, West Virginia, and Ohio. Members must be located in one of those states when calling the UPMC MyHealth 24/7 Nurse Line.

**Patients located in Pennsylvania at the time of service will have a virtual visit with a UPMC-employed provider. Patients outside of Pennsylvania will receive care from a provider employed or contracted by Online Care Network II, P.C. (OCG). OCG is not an affiliate of UPMC.

***For travel that will extend beyond 90 days, you can obtain additional Assist America coverage through the Expatriate/Extended Coverage program. Your dependents who are studying abroad can also use this coverage. Assist America charges a fee for this program.

****Assist America is not travel or medical insurance, and its services do not replace health coverage while you are away from home. All services must be arranged and provided by Assist America. Bills for any medical costs you incur should be submitted to UPMC Health Plan. They will be subject to the policy limits of your health coverage.