2018 Gold Stevie Award for
outstanding sales and
customer service:
Best Use of Technology in
Customer Service

Award for outstanding sales and customer service:
Best Use of Technology in Customer Service

UPMC Health Plan’s outstanding customer service team strives to resolve questions and concerns in one phone call. A Health Care Concierge can help you:

  • Find a doctor or other provider.
  • Get answers to benefit questions and explain how your health plan works.
  • Check to see if a prescription drug is covered.
  • Schedule important preventive care appointments.

Hear for yourself what makes our Health Care Concierges so special by watching this short video:

 

UPMC Health Plan’s outstanding customer service team strives to resolve questions and concerns in one phone call. A Health Care Concierge can help you:

  • Find a doctor or other provider.
  • Get answers to benefit questions and explain how your health plan works.
  • Check to see if a prescription drug is covered.
  • Schedule important preventive care appointments.