A Health Care Concierge can help you:

  • Find a doctor or other provider.
  • Get answers to benefit questions and explain how your health plan works.
  • Check to see if a prescription drug is covered.
  • Schedule important preventive care appointments.
  • Get help finding a participating provider if you are traveling outside UPMC Health Plan’s service area and need care.

You can connect with a Health Care Concierge through our mobile app, on our secure member website, or over the phone.

Learn what makes our Health Care Concierge team so special by watching this short video: