UPMC for Life Members
UPMC Health Plan offers many resources that can help members through this challenging time. To take advantage of the resources below, call toll-free: 1-833-650-7800 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m.
Resources for Life
Get help with solutions to life’s problems, big or small. We can connect you with community resources, telephonic counseling, and caregiver support. Call the number above or go to Resources for Life and use the password resources.
Sometimes you just need someone to talk to. You can receive six counseling sessions per year—over the phone or in person—with a trained and licensed counselor at no extra cost.* Your counselor can help you with family and relationship concerns, anxiety, depression, and more.
Your family members or caregivers can receive six counseling sessions per year—over the phone or in person—at no extra cost.* This benefit can be used to help caregivers reduce their feelings of loss, loneliness, or stress. It also helps caregivers by offering resources for communicating effectively, making tough decisions, setting goals, and solving problems.
Brain Manager gives you the support you need, on your time
Being at home, working at home, kids at home… it all can add up to stress and anxiety. Your thoughts matter. We have an app that can help you see the world differently.
Get Help for Anxiety and Stress
National Domestic Violence Hotline
If you or a loved one need support, visit the National Domestic Violence Hotline website or call 1-800-799-7233 24/7 or text LOVEIS to 22522.
Call the UPMC MyHealth 24/7 Nurse Line
The UPMC MyHealth 24/7 Nurse Line offers medical care at your fingertips. If you have symptoms such as a sore throat, dry cough, or fever, often treated at an urgent care center or your physician office, you can reach a health care professional 24/7 without leaving home. Your home phone or cell phone is all you need. Call the UPMC MyHealth 24/7 Nurse Line to speak with a specially trained nurse at 1-866-918-1591 (TTY: 711).
Pennsylvania Support & Referral Helpline
Call 1-855-284-2494 (TTY: 724-631-5600). Help is available 24/7 to assist Pennsylvanians who have anxiety or stress related to the COVID-19 emergency.