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Resolving Family Conflicts

Presented by:
Dr. Jack Cahalane
Senior Director, Integrated Clinics
Telehealth and Community Liason at UPMC Western Phsyciatric Hospital
Clinical Assistant Professor of Psychiatry at University of Pittsburgh School of Medicine

Social isolation and stress can affect your family relationships. Dr. Jack Cahalane, PhD, MPH, will talk about how families can positively communicate, assign roles, and create routines that help your family to thrive. He will also discuss the difference between family conflict and domestic violence and how those in an abusive situation can get help.

Watch the Episode

Here’s How We Can Help

UPMC for Life Members

UPMC Health Plan offers many resources that can help members through this challenging time. To take advantage of the resources below, call toll-free: 1-833-650-7800 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m.

Resources for Life

Get help with solutions to life’s problems, big or small. We can connect you with community resources, telephonic counseling, and caregiver support. Call the number above or go to Resources for Life and use the password resources.

Telephonic counseling

Sometimes you just need someone to talk to. You can receive six counseling sessions per year—over the phone or in person—with a trained and licensed counselor at no extra cost.* Your counselor can help you with family and relationship concerns, anxiety, depression, and more.

Caregiver counseling

Your family members or caregivers can receive six counseling sessions per year—over the phone or in person—at no extra cost.* This benefit can be used to help caregivers reduce their feelings of loss, loneliness, or stress. It also helps caregivers by offering resources for communicating effectively, making tough decisions, setting goals, and solving problems.

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Additional Resources

National Domestic Violence Hotline

If you or a loved one need support, visit the National Domestic Violence Hotline website or call 1-800-799-7233 24/7 or text LOVEIS to 22522.

Call the UPMC MyHealth 24/7 Nurse Line

The UPMC MyHealth 24/7 Nurse Line offers medical care at your fingertips. If you have symptoms such as a sore throat, dry cough, or fever, often treated at an urgent care center or your physician office, you can reach a health care professional 24/7 without leaving home. Your home phone or cell phone is all you need. Call the UPMC MyHealth 24/7 Nurse Line to speak with a specially trained nurse at 1-866-918-1591 (TTY: 711).

Pennsylvania Support & Referral Helpline

Call 1-855-284-2494 (TTY: 724-631-5600). Help is available 24/7 to assist Pennsylvanians who have anxiety or stress related to the COVID-19 emergency.

*This benefit is administered through Resources for Life and is a separate benefit from the outpatient mental health benefits provided under your plan, which may require a copay or other cost sharing. Please see your Evidence of Coverage for details.

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