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Staying in Touch

Finding Your Strength, Recovery, and Resources

Presented by:
Dr. Cara Renzelli, PhD
Clinical Director, Substance Use Services, Behavioral Integration, UPMC Health Plan

Dr. Jody Glance, MD
Medical Director, Addiction Medicine Services of UPMC Western Psychiatric Hospital

Dr. Cara Renzelli and Dr. Jody Glance will discuss how alcohol and substance abuse can impact your overall health. You’ll learn about resources available to you and your loved ones, what you can do to stay strong and healthy, and how to get on a path to a safe recovery.





Here’s How We Can Help

Resources for UPMC for Life Members

UPMC Health Plan offers many resources that can help members through this challenging time. To take advantage of the resources below, call toll-free: 1-833-650-7800 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m.

Resources for Life

Get help with solutions to life’s problems, big or small. We can connect you with community resources, telephonic counseling, and caregiver support. Call the number above or go to Resources for Life and use the password resources.

Caregiver counseling

Your family members or caregivers can receive six counseling sessions per year—over the phone or in person—at no extra cost.* This benefit can be used to help caregivers reduce their feelings of loss, loneliness, or stress. It also helps caregivers by offering resources for communicating effectively, making tough decisions, setting goals, and solving problems.

Call the UPMC MyHealth 24/7 Nurse Line

The UPMC MyHealth 24/7 Nurse Line offers medical care at your fingertips. If you have symptoms such as a sore throat, dry cough, or fever, often treated at an urgent care center or your physician office, you can reach a health care professional 24/7 without leaving home. Your home phone or cell phone is all you need. Call the UPMC MyHealth 24/7 Nurse Line to speak with a specially trained nurse at 1-866-918-1591 (TTY: 711).

Odyssey by UPMC app

This free mobile app can help you manage your weight, improve your nutrition, reduce your stress, and much more. To download the app, simply search for “Odyssey by UPMC” in the Apple App Store or Google Play.

Telephonic counseling

Sometimes you just need someone to talk to. You can receive six counseling sessions per year—over the phone or in person—with a trained and licensed counselor at no extra cost.* Your counselor can help you with family and relationship concerns, anxiety, depression, and more.

Health coaching

A health coach can help you set goals, overcome challenges, manage stress, and stay on track toward enjoying your best health.

RxWell app

Whether you’re feeling anxious, stressed, or sad, RxWell has a path for you.

Download RxWell today

Pennsylvania Support & Referral Helpline

Call 1-855-284-2494 (TTY: 724-631-5600). Help is available 24/7 to assist Pennsylvanians who have anxiety or stress related to the COVID-19 emergency.

Additional Resources

12 Step Programs

AA online (Alcoholics Anonymous) – three options that provide access to multiple web-based meetings:

AA Intergroup
Online Group AA Meetings
AA Online Meetings

NA online (Narcotics Anonymous) – two options that provide access to multiple web-based meetings:

Virtual NA
NA World Services

Dual recovery – for individuals with a substance use disorder who also have a co-occurring mental illness. Visit Dual Recovery Anonymous.

Non-12 Step Programs

SMART Recovery
LifeRing

*This benefit is administered through Resources for Life and is a separate benefit from the outpatient mental health benefits provided under your plan, which may require a copay or other cost sharing. Please see your Evidence of Coverage for details.

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