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Staying in Touch

Taking Care of Each Other

Presented by:
Kendra White
Senior Manager, Community Relations, UPMC Health Plan

Shannon Miller
Program Manager, UPMC Health Plan

Caregivers provide care to family members or loved ones in many ways. A caregiver may handle everything from buying groceries to managing finances and medical appointments. Although it can be very rewarding, it can also be challenging and stressful at times. Kendra White and Shannon Miller will talk through the signs and causes of caregiver stress, how to effectively manage it, and how to thrive and get support in your caregiving role.





Here’s How We Can Help

Resources for UPMC for Life Members

UPMC Health Plan offers many resources that can help members through this challenging time. To take advantage of the resources below, call toll-free: 1-833-650-7800 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m.

Resources for Life

Get help with solutions to life’s problems, big or small. We can connect you with community resources, telephonic counseling, and caregiver support. Call the number above or go to Resources for Life and use the password resources.

Caregiver counseling

Your family members or caregivers can receive six counseling sessions per year—over the phone or in person—at no extra cost.* This benefit can be used to help caregivers reduce their feelings of loss, loneliness, or stress. It also helps caregivers by offering resources for communicating effectively, making tough decisions, setting goals, and solving problems.

Odyssey by UPMC app

This free mobile app can help you manage your weight, improve your nutrition, reduce your stress, and much more. To download the app, simply search for “Odyssey by UPMC” in the Apple App Store or Google Play.

Telephonic counseling

Sometimes you just need someone to talk to. You can receive six counseling sessions per year—over the phone or in person—with a trained and licensed counselor at no extra cost.* Your counselor can help you with family and relationship concerns, anxiety, depression, and more.

Health coaching

A health coach can help you set goals, overcome challenges, manage stress, and stay on track toward enjoying your best health.

RxWell app

Whether you’re feeling anxious, stressed, or sad, RxWell has a path for you.

Download RxWell today
*This benefit is administered through Resources for Life and is a separate benefit from the outpatient mental health benefits provided under your plan, which may require a copay or other cost sharing. Please see your Evidence of Coverage for details.

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