UPMC AnywhereCare—On-demand Virtual Visits
UPMC AnywhereCare is a virtual visit platform that allows members to receive expert care from the comfort of their home using a computer, tablet, or smartphone. See a UPMC provider* within minutes or less to discuss nonemergency symptoms such as: cold symptoms, allergies, or pink eye. If a prescription is needed, it can be sent to the member’s selected pharmacy. This convenient service is available to members 24/7 from anywhere in the United States.
*UPMC Health Plan members located outside of Pennsylvania at the time of service will receive care from a provider employed or contracted by Online Care Network II PC.
MyHealth OnLine—Personalized Members-Only Website
Our secure, interactive website lets employees track their health goals and gives them the resources for meeting them. Once employees take the MyHealth Questionnaire, they receive personalized activities for improving their health. The site offers a host of other services:
Login to MyHealth OnLine
- Decision-making tools
- Health activity trackers
- Web-based lifestyle improvement programs
- Personalized provider search
- Chat with Member Services and wellness coaches
Transparency Tools—Medical Cost Estimator
Within MyHealth OnLine, your employees have access to our medical cost estimator. Members can get an estimate of their out-of-pocket costs for medical treatments, based on their specific plan option.
UPMC MyHealth 24/7 Nurse Line—Nonemergency Care Over the Phone
Your employees can speak to a registered nurse anytime, day or night, when they have a health question or medical concern. The UPMC MyHealth 24/7 Nurse Line* is only a phone call away.
They can call 1-866-918-1591 anytime or log in to MyHealth OnLine. They will need to have their member ID card handy.
*UPMC nurses who answer calls are licensed to assist members located in Pennsylvania, West Virginia, and Ohio. Members must be located in one of those states when calling the UPMC MyHealth 24/7 Nurse Line. The UPMC MyHealth 24/7 Nurse Line is not a substitute for medical care. If an emergency arises, call 911 or go to the nearest emergency department. Nurses cannot answer plan or benefit questions. Please call the Member Services phone number on the back of your member ID card for nonclinical inquiries.