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Digital Tools for Improving Employee Health

UPMC Health Plan offers a range of digital tools that help employees understand and improve their health. And they come with every plan.

UPMC AnywhereCare—On-demand Virtual Visits

UPMC AnywhereCare is a virtual visit platform that allows members to receive expert care from the comfort of their home using a computer, tablet, or smartphone. See a UPMC provider* within minutes or less to discuss nonemergency symptoms such as: cold symptoms, allergies, or pink eye. If a prescription is needed, it can be sent to the member’s selected pharmacy. This convenient service is available to members 24/7 from anywhere in the United States.

*UPMC Health Plan members located outside of Pennsylvania at the time of service will receive care from a provider employed or contracted by Online Care Network II PC.

MyHealth OnLine—Personalized Members-Only Website

Our secure, interactive website lets employees track their health goals and gives them the resources for meeting them. Once employees take the MyHealth Questionnaire, they receive personalized activities for improving their health. The site offers a host of other services:

  • Decision-making tools
  • Health activity trackers
  • Web-based lifestyle improvement programs
  • Personalized provider search
  • Chat with Member Services and wellness coaches
Login to MyHealth OnLine

Transparency Tools—Medical Cost Estimator

Within MyHealth OnLine, your employees have access to our medical cost estimator. Members can get an estimate of their out-of-pocket costs for medical treatments, based on their specific plan option.

UPMC MyHealth 24/7 Nurse Line—Nonemergency Care Over the Phone

Your employees can speak to a registered nurse anytime, day or night, when they have a health question or medical concern. The UPMC MyHealth 24/7 Nurse Line* is only a phone call away.

They can call 1-866-918-1591 anytime or log in to MyHealth OnLine. They will need to have their member ID card handy.

*UPMC nurses who answer calls are licensed to assist members located in Pennsylvania, West Virginia, and Ohio. Members must be located in one of those states when calling the UPMC MyHealth 24/7 Nurse Line. The UPMC MyHealth 24/7 Nurse Line is not a substitute for medical care. If an emergency arises, call 911 or go to the nearest emergency department. Nurses cannot answer plan or benefit questions. Please call the Member Services phone number on the back of your member ID card for nonclinical inquiries.