Contact Us

Prospective Members
1-800-978-8762
TTY users call 1–800–361–2629

Hours of operation
Monday — Friday: 8 a.m. to 7 p.m.

Members
1-800-650-8762
TTY users call 1-800-361-2629

Hours of operation
Monday — Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 3 p.m.

Mailing Address
UPMC Health Plan
Attn: UPMC for Kids
U.S. Steel Tower
600 Grant Street
Pittsburgh, PA 15219

Health Plan Services
Health Management:
1–866–778–6073
(TTY: 1–800–361–2629)
hphmd@upmc.edu

UPMC for Kids
Member Complaint & Grievance Department:

P.O. Box 2939
Pittsburgh, PA 15230–2939
Fax: 412–454–7920

Providers
UPMC for Kids
1–800–650–8762
(Providers choose option #3)

Medical Management
(Prior Authorizations)

1–800–425–7800
Fax: 412–454–7552

Claims Submission
UPMC Health Plan
Commercial, P.O. Box 2999
Pittsburgh, PA 15230

Pharmacy
1–800–396–4139
Fax: 412–454–7722

UPMC Health Plan Behavioral
Health Services

1–888–251–0083
(TTY: 1–877–877–3580)
www.ccbh.com

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