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Renewing Your Medical Assistance Coverage

Top 3 Reasons to Renew Your UPMC for You Coverage

1. Full in-network access to UPMC doctors and hospitals

Getting quality care is important to you and your family. With UPMC for You, you have full in-network access to health care providers at UPMC, plus other doctors and hospitals in your community.

2. Outstanding customer service

Our award-winning Health Care Concierge team* delivers fast, personal service. Plus they work hard to answer your questions on the first call. The dedicated UPMC for You Health Care Concierge team can help you renew your coverage. Or they can answer your benefit questions. Call 1-800-286-4242 Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m. TTY users should call toll-free 711.

*UPMC Health Plan earned 11 awards for customer service excellence at the 14th Annual Stevie® Awards—including the 2020 People’s Choice Stevie Award for Favorite Customer Service in the Healthcare and Pharma category. UPMC Health Plan earned three 2019 Gold Stevie Awards for its customer service. The Stevie Awards are the world’s premier business awards.

3. Online tools for taking charge of your health

As a member, you can access care and information when you need it, on your schedule. Our online tools include:
  • MyHealth OnLine, our secure member website. You can log in to manage prescriptions, get your ID card, or live chat with a health coach.
  • The UPMC Health Plan mobile app, which lets you manage your health on the go. Download it today from the iTunes app store or Google Play.

Ready to re-enroll?

You can renew your Medical Assistance benefits at or through your local County Assistance Office. Find a County Assistance Office near you.

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