UPMC for You is continually ranked as one of the top Medicaid plans in PA for the past 11 years.*
As a UPMC for You member, you can:
We strive for quality, and others notice. We're very proud to have received awards like these.
UPMC for You is one of six Medicaid plans in Pennsylvania to earn an overall rating of 4 out of 5 in NCQA’s Medicaid Health Insurance Plan Ratings for 2018-2019.
UPMC Health Plan earned three 2018 Gold Stevie Awards for its outstanding sales and customer service: Best Back-Office Customer Service Team, Best Use of Technology in Customer Service, and Best Medicare Telesales Team. In 2017 UPMC Health Plan earned a Gold Contact Center of the Year Award, and in 2016 earned the Silver Award. The Stevie Awards are the world’s most prestigious business awards.
UPMC Health Plan was named Best Large Call Center of the Year in 2019 by the International Customer Management Institute (ICMI). This is not the first time ICMI has recognized UPMC Health Plan for customer service excellence. It won Global Call Center of the Year in 2017, 2015, and 2012, as well as earned other honors throughout the years. ICMI is the leading global provider of comprehensive resources for customer management professionals who wish to improve customer experiences and increase efficiencies.
2019 Best Places to Work for LGBTQ Equality
UPMC Health Plan has always been committed to dignity, respect, and inclusion. The Human Rights Campaign (HRC) Foundation recognized these efforts, awarding the Health Plan a 100 percent rating on its 2019 Corporate Equality Index. This rating makes UPMC Health Plan a "2019 Best Places to Work for LGBTQ Equality."
Learn more about our resources for LGBTQ+ patients and caregivers.
*Per the National Committee for Quality Assurance (NCQA)