MAINTENANCE ALERT: UPMC will be conducting a system upgrade Monday, 5/21 at 5:00pm until Tuesday, 5/22 at 7:00am. During this time, website functionality will be completely unavailable. We apologize for any inconvenience and thank you for your patience.

Member Resources



Member Handbook
Manual para Miembros
Справочник участника

Important Documents
Notice of Privacy Practices
Notificación de prácticas de privacidad
Personal Representative Designation Form
Complaints and Grievances

Domestic Violence Links
Pennsylvania Department of Human Services
Pennsylvania Medical Society – 1-800-228-7823
National Domestic Violence Hotline – 1-800-799-7233

Food and Nutrition Services
Women, Infants, and Children (WIC)

Behavioral Health Links
Southwest
Community Care Behavioral Health (CCBH)
PerformCARE
Value Behavioral Health of Pennsylvania (VBH)

Lehigh Capital (Lehigh Valley & Capital Region)
Community Care Behavioral Health (CCBH)
Magellan Behavioral Health
PerformCARE

New West
Community Care Behavioral Health (CCBH)
Value Behavioral Health of Pennsylvania (VBH)

Pennsylvania Head Start Programs
Head Start

Medical Assistance Transportation Program
Medical Assistance Transportation Program (MATP)

Safety Net Health Plans Link
Association for Community Affiliated Plans (ACAP)

National Museum of Dentistry
Healthy Smiles for Autism

Newsletter
Click here for the current Caring for You newsletter

This managed care plan may not cover all of your health care expenses.

If you have questions about your benefits, call us for more information at 1-800-286-4242. Representatives are available Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m.

TTY users should call toll-free 1-800-361-2629.

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