UPMC for Life HMO/PPO Plan Caring for Life Newsletter

CARING FOR LIFE • Issue One • 2022 2 UPMC for Life is the ONLY plan in PA to have achieved National Committee for Quality Assurance (NCQA) Accreditation and an excellent 5 out of 5-star rating fromMedicare for both our HMO and PPO plans for 2022. Plus, U.S. News &World Report has recognized UPMC for Life as one of the best Medicare Advantage plans in PA for 2022 (10-15-21). These awards are based on how well we deliver medical coverage, prescription drug services, customer service, and member satisfaction. They measure our quality and performance compared to other Medicare plans. We are committed to offering access to the best possible care and coverage to our members every day. An excellent 5 out of 5 overall star rating for both its HMO and PPO plans for 2022 fromMedicare. Accreditation from the National Committee for Quality Assurance (NCQA). Named one of the Best Medicare Advantage plans by U.S. News &World Report (10-15-21). Here are some of the things you can do with the UPMC Health Plan app: • See your plan documents. • Get a digital copy of your member ID card(s). • Search for in-network providers. • Chat live with a Health Care Concierge or health coach. • Sign up to receive your plan documents electronically. Here are some of the things you can do through My Health OnLine: • Pay your monthly premium, set up autopay, and see your payment history. • Order safety products. • Set up a personal representative to make health coverage decisions on your behalf. You can also find the most up-to-date information about your 2022 plan online. By choosing to see your plan documents online, you’ll get less mail to your house and can access the information you need quicker. See documents like your Evidence of Coverage, provider directory, prescription drug formulary, and more all in one place. MyHealth Online UPMC Health Plan app • Download our FREE app from your device’s app store and log in. • Opt in to receive electronic plan documents by updating your selections in Preferences on the Account screen. • To see your documents anytime, tap Plan Details on the Insurance screen. My Health OnLine • Visit upmchealthplan.com/members and log in. • Go to Menu in the top left corner, then click Preferences at the bottom of the gray sidebar. • Enter your email address, then check the boxes below and click Save. • Click View Your Plan Documents, then view your documents under What Is Covered. Simply THE BEST UPMC for Life offers the best-quality Medicare plan in PA More stars and NCQA Accreditation mean a better plan—members get better care, better quality, and better customer service. Medicare beneficiaries can use these scores to compare quality and performance of Medicare plans. These are important tools that can help beneficiaries choose the best Medicare plan to fit their needs. Every year, Medicare evaluates plans based on a 5-star rating system. UPMC for Life was rated 4 out of 5 stars for its HMO plans and 4.5 out of 5 stars for its PPO plans in NCQA’s Medicare Health Plan Ratings 2021. Ready to go paperless? Here are two easy ways! One login to get everything you need online With your UPMC Health Plan Login, you can use one username and password to access the UPMC Health Plan app, My Health OnLine, and the RxWell® app. Use our digital tools to access your health insurance information on the go and make the most of your health plan—all through your smartphone, tablet, or computer! Changing your preferences will replace getting your documents in the mail. If you want to continue receiving your printed plan materials in the mail, you don’t need to do anything. We’ll always mail a hard copy to you unless you update your preferences. Register to see your 2022 Member Guide! 1. Create a UPMC Health Plan Login by registering for the UPMC Health Plan app or My Health OnLine, our secure member website. 2. To find your member guide on the app, sign in and tap Plan Details on the Insurance screen, then select Member Guide. You can also view it on My Health OnLine by clicking View Your Plan Documents on the homepage, then selecting Member Guide.