UPMC for Life HMO/PPO Plan Caring for Life Newsletter

CARING FOR LIFE • Issue Three • 2021 2 Every fall, all UPMC for Life members receive a very important letter called an Annual Notice of Changes (ANOC). The ANOC describes changes in benefits and cost sharing that will take effect in January. The ANOC is personalized for each member, so the letter you receive applies only to you. The format of the letter is determined by the Centers for Medicare & Medicaid Services (CMS) to ensure that Medicare members receive complete and accurate information about their coverage. Information contained in the ANOC includes: • Your premium for the upcoming year, if applicable. • Any changes to your cost sharing or coverage for your medical benefits. • Any new medical benefits that will be part of your coverage in the upcoming year or nonmedical benefits that will be removed for the upcoming year, if applicable. • Any changes to the cost of prescriptions or prescription drug tiers in your prescription drug benefit, if applicable. Frequently asked questions about the ANOC When should I receive my ANOC? You should have received your ANOC at the end of September. If your effective date is during October, November, or December, you will receive the ANOC at a later date. Who sends it? UPMC for Life will send your ANOC. What should I do when I get my ANOC? You should review any noted changes to decide whether the plan will continue to meet your needs in 2022. Remember, if you are happy with your current UPMC for Life plan, you do not need to re-enroll. Your coverage will continue for 2022. If you have not received your ANOC, please contact our Health Care Concierge team at the phone number on your member ID card. You can also log in to your UPMC Health Plan app or My Health OnLine account to view your plan documents anytime. Your 2022 Annual Notice of Changes If you haven’t already, make sure to read your Annual Notice of Changes Save money on your prescriptions with $0 generics! We’ve added even more medications to our $0 preferred generic (Tier 1) drug list for 2022. Take advantage of a $0 copay when filling these medications at a preferred pharmacy.* This includes many generic diabetic medications. The preferred generic (Tier 1) $0 copay applies only during the initial coverage stage. To take advantage of these copays, simply use your UPMC for Life member ID card to fill your prescription at a preferred pharmacy. Here are just some of our preferred pharmacy locations: Giant Eagle, Rite Aid, Sam’s Club, Walgreens, Walmart, and Weis. Learn more and see the complete list of $0 preferred generic drugs at upmchp.us/prescription-coverage. *The preferred generic (Tier 1) $0 copay does not apply to the HMO No Rx (HMO) plan. See your plan formulary for more information. Expert help with your prescriptions Need help sorting through your medications? Or just have a few questions you’d like to ask an expert? You can schedule an online video appointment with a licensed pharmacist through the UPMC AnywhereCare app. Your pharmacist will go over each of your medications and answer any questions you may have face-to-face with you at no cost. Download the app from your device’s app store. If your computer has a camera and microphone, you can use your desktop or laptop by going to UPMCAnywhereCare.com. Need help using UPMC AnywhereCare? You can call the UPMC AnywhereCare support line at 1-833-716-8447 (TTY: 711) 24 hours a day, 7 days a week.

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