UPMC for Life HMO/PPO Plan Caring for Life Newsletter

CARING FOR LIFE • Issue Three • 2021 6 We’re teaming up with Veterans Breakfast Club, a nonprofit organization that offers virtual storytelling programs for veterans, to host a special Staying in Touch event on Friday, Nov. 19, at noon. Veterans Breakfast Club will talk about its program and how you can share your stories with the community. You’ll also learn about community organizations that provide resources and support to veterans and their caregivers. How to participate on the day of the event: Call 1-855-962-1209 (no PIN required). Go to upmchealthplan.com/intouch. Can’t make it to the live event? You can watch any of our past events at upmchealthplan.com/intouch. SilverSneakers®. You can use SilverSneakers to keep your health and fitness on track. Take advantage of these benefits: • Unlimited FREE gym memberships and one FREE personal training session per year at participating fitness facilities. • Work out at home with SilverSneakers LIVE™ and SilverSneakers On-Demand™ fitness classes available online at SilverSneakers.com/StartHere or via the SilverSneakers GO™ app. • Choose two in-home fitness kits instead of joining a fitness facility with SilverSneakers Steps®. • Earn tuition dollars just by working out with the SilverSneakers Tuition Rewards program. Health coaching. Do you want to lose weight, become more active, or improve a health condition like diabetes, asthma, or high blood pressure? Our health coaching team can work with you to make healthy changes and reach your personal health goals. You can sign up for health coaching for free! Call 1-855-395-8762 (TTY: 711) Monday through Friday from 8 a.m. to 5:30 p.m. Want to talk with your doctor to see if health coaching is right for you? Your doctor can write you a Prescription for Wellness! This FREE program allows your doctor to connect you directly with one of our health coaches. Personal care managers. Do you need help scheduling doctor’s appointments and understanding your treatment plan? We can help! We have a team of personal care managers who can do just that and more at no cost to you. Together, we’ll work with your doctors, pharmacy, other health care providers, and insurance to make sure you’re getting the right care. Stay safe at home.* You can choose up to three bathroom safety products and get one in-home safety assessment per year at no cost. Personal counseling. You can receive six counseling sessions per concern per year with a licensed counselor at no cost. You can speak with a counselor over the phone or see a counselor virtually through UPMC AnywhereCare. Dedicated, award-winning customer service. Our members are our highest priority. That’s why you have an award-winning Health Care Concierge team that’s dedicated to providing you with answers, support, and the very best customer service experience. Call us at the number on your member ID card if you have questions or need help reviewing your plan benefits. *UPMC for Life does not install bathroom safety devices or reimburse for costs associated with the installation of bathroom safety devices. UPMC for Life is not liable for improper installation, repairs, or other modifications. Members are responsible for any and all costs associated with installation. UPMC Health Plan earned a record-breaking five Gold Stevie Awards® at the 15th annual Stevie Awards. The Health Plan won eight awards total and was also named a 2021 Grand Stevie Award winner! Online Cell phone / Call Join us for a special veteran appreciation event on Friday, Nov. 19, at noon! Take advantage of these important resources at no cost! SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers LIVE, SilverSneakers On-Demand and SilverSneakers GO are trademarks of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.