Complete Care Member Guide

32 You can call us Oct. 1 through March 31 seven days a week from 8 a.m. to 8 p.m. From April 1 through Sept. 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m. This information is not a complete description of benefits. Call 1-800-606-8648 (TTY: 711) for more information. UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. * For more information about UPMC’s best doctors and hospitals, go to upmchealthplan.com/best. ** UPMC Health Plan earned 11 awards at the 2020 annual Stevie® Awards, including three Gold Stevie® Awards.