Complete Care Member Guide

5 My Health OnLine My Health OnLine is your secure member website and one-stop destination for your health care tools. It offers tools and resources that make it easy and convenient for you to get the information you need—24/7. This website allows you to: • View your claims and spending. • Find a participating doctor, hospital, or pharmacy. • Select or change your primary care provider (PCP). • Print or order a new member ID card. • Live chat with a Health Care Concierge or health coach. • Access your plan benefit documents. • Learn about wellness improvement programs, watch videos, and track your health and fitness activity. • Explore treatment options. • Complete your Health Assessment Survey. Signing up is simple and secure. Visit upmchealthplan.com/members and click Register for My Health OnLine. Use your ID number to create an account or go to our online tutorial at upmchp.us/myhealth-online to see all the things you can do with My Health OnLine. UPMC Health Plan app Download our FREE app from the Apple App Store or Google Play. Use the app to search for providers, live chat with a Health Care Concierge, access your member ID card, and view claims. You can also call your doctor, pharmacist, or the UPMC My Health 24/7 Nurse Line. UPMC HEALTH PLAN