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Contact Us

Your broker manager is here for you anytime you need help and support. We are your one-stop resource for questions about Medicare, UPMC for Life plans, and help working your leads.

The Broker Resource Center is another resource available to all agents. This knowledgeable team is dedicated to supporting you when you’re in the field and need answers and information quickly. We can help you with:

  • Provider, pharmacy, and prescription lookups.
  • Medicare eligibility.
  • Income assistance program verifications.
  • Basic plan benefit information.
  • Application statuses.

Call the Broker Resource Center toll-free at 1-855-289-3197 to be connected to additional support and knowledge.

The Broker Resource Center is available to all UPMC for Life agents and can be reached toll-free:

  • Oct. 1 – Dec. 7 seven days a week 7 a.m. to 9 p.m.
  • Dec. 8 – Dec. 31 seven days a week 8 a.m. to 8 p.m.
  • Jan. 1 – Sept. 30 Mon. through Fri. 8 a.m. to 8 p.m., Sat. 9 a.m. to 3 p.m.