Your broker manager is here for you anytime you need help and support. We are your one-stop resource for questions about Medicare, UPMC for Life plans, and help working your leads.
Medicare Brokerage Sales
Medicare Brokerage Operations Specialist
Medicare Broker Engagement Specialist
You can call toll-free at 1-855-289-3197 (TTY: 711):
- Oct. 1―March 31 seven days a week from 8 a.m. to 8 p.m.
- April 1―Sept. 30 Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 2 p.m.
- Provider, pharmacy, and prescription lookups
- Medicare eligibility
- Income assistance program verifications
- Basic plan benefit information
- Application statuses