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Contact Us

Your broker manager is here for you anytime you need help and support. We are your one-stop resource for questions about Medicare, UPMC for Life plans, and help working your leads.

  • William N. Bell, MBA, FAHM, ITP
    Medicare Sales

  • Claudia Tyler
    Medicare Brokerage Sales

Broker managers


  • Anthony Scafede
    Medicare Brokerage Operations Specialist

  • Ronald Wright
    Medicare Broker Engagement Specialist

You can call toll-free at 1-855-289-3197 (TTY: 711):

  • Oct. 1―March 31 seven days a week from 8 a.m. to 8 p.m.
  • April 1―Sept. 30 Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 9 a.m. to 2 p.m.

Call them for help with all kinds of things:

  • Provider, pharmacy, and prescription lookups
  • Medicare eligibility
  • Income assistance program verifications
  • Basic plan benefit information
  • Application statuses