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Caregivers and Medicare

Looking after a loved one with long-term care needs can be rewarding but also stressful. That’s why UPMC for Life offers resources that can help caregivers get the support they need.

Personal counseling for caregivers

UPMC for Life members, their families, and caregivers can receive six caregiver counseling sessions over the phone or through a virtual visit at no additional cost. Learn ways to reduce your feelings of loss, loneliness, or stress. Get resources to communicate effectively, make tough decisions, set goals, and solve problems. To schedule an appointment, call us toll-free at 1-866-441-4395 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m.

Powerful Tools for Caregivers

This six-week online class teaches you how to take care of yourself while caring for a spouse, relative, or friend who lives at home or in a nursing home. It is available to members and all attendees at no cost. All you need is a valid email address and a computer with a camera and microphone to participate. For more information, call your Health Care Concierge team at 1-800-606-8648 (TTY: 711).

Are you helping a family member or friend make a decision about Medicare coverage?

Get started with this helpful information:

Medicare basics
Compare UPMC for Life plans
Attend a local informational meeting about Medicare
Find doctors and hospitals

For personal help understanding Medicare and our plan options, call toll-free 1-866-400-5077 seven days a week from 8 a.m. to 8 p.m. TTY users should call 711.

Next Steps

Medicare Eligibility

Turning 65 or retiring soon? It’s time to start thinking about your Medicare enrollment timeline!

Request a Free Enrollment Kit

Request a free enrollment kit to learn about UPMC for Life plans and coverage options.

Shop for Medicare Plans

Find a UPMC for Life Medicare plan that best fits your needs.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.
UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/01/2020
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