UPMC Health Plan Connect Service and Sales Centers

UPMC for Life offers personal assistance with your Medicare plan options. You can meet with one of our knowledgeable, licensed service and sales associates in person at a UPMC Health Plan Connect Service and Sales Center to learn about plan benefits, get your questions answered, or enroll in one of our UPMC for Life plans. You can even schedule an appointment; but don’t worry, appointments aren’t necessary.

Visit a UPMC Health Plan Connect Service and Sales Center at a mall near you:

Logan Valley Mall

5580 Goods Lane, Altoona, PA 16602
1st Floor near Kay Jewelers
Hours: Monday through Saturday, 10 a.m. - 9 p.m.; Sunday, Noon - 6 p.m.
Phone: 814-381-8827
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

Millcreek Mall

654 Millcreek Mall, Erie, PA 16565
Located near H&M
Hours: Monday through Saturday, 10 a.m. - 9 p.m.; Sunday, 11 a.m. - 6 p.m.
Phone: 814-897-3408
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

Monroeville Mall

252 Mall Cir Drive, Monroeville, PA 15146
2nd Floor near JCPenney
Hours: Monday through Saturday, 10 a.m. - 9 p.m.; Sunday, Noon - 6 p.m.
Phone: 412-290-1896
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

Ross Park Mall

1000 Ross Park Mall Drive, Pittsburgh, PA 15237
1st Floor near Starbucks
Hours: Monday through Saturday, 10 a.m. - 9 p.m.; Sunday, 11 a.m. - 6 p.m.
Phone: 412-290-4003
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

South Hills Village

301 S Hills Village, Pittsburgh, PA 15241
1st Floor near Target
Hours: Monday through Saturday, 10 a.m. - 9 p.m.; Sunday, 11 a.m. - 6 p.m.
Phone: 412-290-3144
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

The Mall at Robinson

100 Robinson Centre Drive, Pittsburgh, PA 15205
1st Floor near Macy’s
Hours: Monday through Thursday, 10 a.m. - 9 p.m.; Friday and Saturday, 10 a.m. - 9:30 p.m., Sunday, 11 a.m. - 6 p.m.
Phone: 412-290-4255
Click here to get directions.
To view directions, you will be leaving the UPMC Health Plan website.

A sales person will be present with information and applications.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premium, and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Out-of-network/non-contracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

The UPMC for Life Medicare Advantage HMO and PPO plans are available to persons entitled to Medicare Part A and enrolled in Part B. You must continue to pay your Medicare Part B premium, reside in the service area, and not have end-stage renal disease (ESRD).

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 1-800-361-2629). We are available October 1 through February 14, seven days a week from 8 a.m. to 8 p.m. From February 15 through September 30, we are available Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m.

UPMC for Life has a contract with Medicare to provide HMO and PPO plans. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., and UPMC Health Benefits Inc.

The Silver&Fit program is a product of American Specialty Health Fitness, Inc., (ASH Fitness), a subsidiary of American Specialty Health Incorporated (ASH). All programs and services are not available in all areas. Silver&Fit® is a federally registered trademark of ASH and used with permission herein.

*Our hours of operation change twice a year.

You can call us:

October 1 through February 14:
seven days a week from 8 a.m. to 8 p.m.

February 15 through September 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

Y0069_18_1122 Approved

Last Updated: 10/01/2017
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