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UPMC Health Plan Medicare Program

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Need help, or have questions? We’re here to help.

Call us toll free.

Call us toll-free at 1-866-400-5077 (TTY: 711) to talk to a licensed Medicare Advisor or schedule a home visit.

Chat with us now.

Chat with us now. Chat directly and securely in real-time with one of our helpful licensed Medicare advisors for answers to your questions.

Licensed Medicare Advisors are available to take your call. Our hours of operation change twice a year. We are available to take your call October 1 – March 31 from 8 a.m. to 8 p.m., seven days a week; April 1 – September 30 from 8 a.m. to 8 p.m., Monday through Friday and Saturday from 8 a.m. to 3 p.m.

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Don’t wait, time’s running out!

Upcoming Community Meetings

Informational Medicare Community Meetings

Are you a Medicare beneficiary who is interested in learning more about UPMC for Life plan options? Come to an informational community meeting near you. You’ll have the chance to get answers to your questions and gain a better understanding of the Medicare choices available to you. Meetings are hosted by UPMC for Life licensed representatives. At these community meetings, you will learn about Original Medicare, Medicare Advantage plans, and prescription drug coverage. We encourage you to bring your friends and family. You can also get personal help and support with your plan choice!

Already a UPMC for Life member?
If you are already a UPMC for Life member, please join us at an upcoming member event instead. You can learn about your plan benefits, get preventive screenings, and more.
Find a Member Event

Our interactive map shows the dates and locations of upcoming community meetings.

Select a marker to see meeting dates and times for that location.

Guide:
  Marker for community meetings in the next 7 days: Community meetings
being held in the next 7 days

  Marker for later community meetings: Community meetings
occurring after







To make a meeting reservation:
Reserve your spot now by typing in your zip code above and selecting a location near you. Once you select a location, click on the time and date of the meeting you’d like to attend to RSVP. You can also call us toll-free 1-866-400-5077 seven days a week from 8 a.m. to 8 p.m.* TTY users should call 711.

A sales person will be present with information and applications. For accommodation of persons with special needs at sales meetings, please call the number above. At these meetings, UPMC for Life will discuss Original Medicare, Medicare Advantage plans, and prescription drug coverage.

Can’t make it to a community meeting?

You can still get personal assistance with your plan choice. Meet with one of our knowledgeable, licensed service and sales associates in person at a UPMC Health Plan Connect Center. You can learn about plan benefits, get your questions answered, and enroll in one of our UPMC for Life plans.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/non-contracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711). We are available October 1 through March 31, seven days a week from 8 a.m. to 8 p.m. From April 1 through September 30, we are available Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 3 p.m.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC Health Coverage Inc., and UPMC for You Inc.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Members

Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Prospective Members

Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/01/2019
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