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Benefits of Membership

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Being a UPMC for Life Complete Care (HMO SNP) member means more than just getting high-quality care and coverage.

We are committed to providing our members with support and resources that can help you stay active, manage stress, and stay engaged with others.

We are committed to providing our members with support and resources that can help you live your healthiest life. You can use the resources below to stay active, manage stress, and stay engaged with others.

RxWell

Do you need some help sorting through life or do you want to make healthy lifestyle changes? If so, you don’t have to do it alone. With the RxWell app, you can get personal support from a live health coach. Your health coach will create a customized plan for you and help you use doctor-recommended activities to reach your health and wellness goals. Plus, you can connect with your health coach through chat to get one-on-one assistance when you need it. RxWell is free and it’s easy to use anytime, right from your smartphone. This program has a variety of topics that you can choose from stress, anxiety, and depression to weight management, nutrition, physical activity, and tobacco cessation.

Get easy-to-use health support from the comfort and safety of home. Download RxWell from your device's app store.

Get easy-to-use health support from the comfort and safety of home. Download RxWell from your device's app store.

UPMC Resources for Life

UPMC Resources for Life® can offer solutions to life’s problems, big or small. Through this program, we can connect you with community resources, personal counseling, and personal caregiver support. Call UPMC Resources for Life toll-free at 1-866-441-4395 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m. Or go to Resources for Life and use the password RESOURCES.

Personal Counseling

You can receive six counseling sessions per concern per year at no extra cost.* Your counselor can help you with family and relationship concerns, stress, grief, and other emotions you may be experiencing. Call 1-866-441-4395 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m. to get started. You can also connect with a counselor face-to-face through UPMC AnywhereCare. Just select UPMC Virtual Counseling after you sign up or log in.

Counseling for caregivers

Your family members or caregivers can receive six counseling sessions at no extra cost.* This benefit can be used to help caregivers reduce their feelings of loss, loneliness, or stress. It can also offer caregivers resources for communicating effectively, making tough decisions, setting goals, and solving problems. Call 1-866-441-4395 (TTY: 711) Monday through Friday from 8 a.m. to 5 p.m. to get started.

Powerful Tools for Caregivers

This six-week online class teaches you how to take care of yourself while caring for a spouse, relative, or friend who lives at home or in a nursing home. It is available to members and all attendees at no cost. For more information, see our Powerful Tools for Caregivers brochure.

SilverSneakers

SilverSneakers® fitness benefits make it easy for UPMC for Life members to stay active! Take advantage of free gym memberships, live online fitness classes, the SilverSneakers GO™ mobile app, tuition rewards, and more. Go to SilverSneakers for more information and to get started today!

SilverSneakers® fitness benefits make it easy for UPMC for Life members to stay active! Take advantage of live, online fitness classes, the SilverSneakers GO™ mobile app, tuition rewards, and more. Go to SilverSneakers for more information and to get started today!

Additional benefits

Don’t forget about these extra members-only programs and benefits that can help you live your best life:

Looking to change your UPMC for Life Medicare Advantage plan? Review information and options for how to change your plan.

Need a refresher on the basics of Medicare? View our Medicare 101 booklet for more details.


*This benefit is administered through Resources for Life and is a separate benefit from the outpatient mental health benefits provided under your plan, which may require a copay or other cost sharing. Please see your Evidence of Coverage for details.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.
UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – Dec. 7:
Seven days a week from 7 a.m. to 9 p.m.

Dec. 8 – Dec. 31:
Seven days a week from 8 a.m. to 8 p.m.

Jan. 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m., Saturday from 9 a.m. to 3 p.m.

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Last Updated: 10/01/2021