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Member Meetings and Video

Learn about your plan by watching a UPMC for Life member video

Our in-person meetings have ended for now, but our online member video is available all year round! Our member videos cover information on Medicare basics, UPMC for Life Medicare Advantage plan benefits, prescription drug coverage, and more. Our video will help you get answers to your questions and learn what you can expect from your plan in the coming year!

Here are some of the important topics we’ll cover:

  • New! Over-the-counter allowance. Some UPMC for Life plans offer a quarterly allowance to buy health and wellness items you use every day.
  • New! Reduced copays for diabetes medications. Some diabetes prescription drugs will have lower copays in 2020. Filling a 30-day supply at a preferred pharmacy will have a $10 copay.
  • New! Support when you need it. You get six caregiver counseling sessions over the phone or in person at no cost. And, if you have a serious or advanced illness, you can get additional care and support at no cost.
  • Enhanced! Part D prescriptions. We’ve added more $0 preferred generic prescriptions for 2020. Plus, you can continue to save money on your prescriptions by using preferred pharmacies and mail order.
  • Enhanced! Travel Concierge Program. We’ve added the state of Arizona to our travel benefit. Now you have in-network coverage when you travel to six states: Arizona, Florida, Georgia, North Carolina, South Carolina, and Tennessee.

The video is hosted by Kendra White, Senior Manager, Community Relations, and is about 60 minutes from start to finish.

Select the county where you currently live to watch a video about your 2020 plan benefits.



Have further questions? Contact your Health Care Concierge team.

You will speak with someone who is knowlegeable about Medicare and your plan, and you will get answers to your questions.

Give us a call toll-free at 1-877-539-3080 (TTY: 711) seven days a week from 8 a.m. to 8 p.m.

This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/non-contracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/01/2019
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