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UPMC AnywhereCare

Announcing UPMC Children’s AnywhereCare*

UPMC Health Plan’s telemedicine service—UPMC AnywhereCare—has been expanded to offer care for children of all ages. With UPMC Children’s AnywhereCare, children ages 0-17 can have virtual visits 24/7 with UPMC Children’s Hospital of Pittsburgh providers over live video. Providers can screen children who may have been exposed to COVID-19 and provide treatment for conditions commonly treated by a pediatrician or urgent care provider.

$0 copay for virtual visits from UPMC AnywhereCare

Telehealth services like UPMC AnywhereCare are a convenient and easy way to get a medical evaluation from home or the office if you're experiencing common conditions like cold, sore throat, or think you are experiencing coronavirus symptoms. You can get medical attention quickly and safely at $0 copay when you use UPMC AnywhereCare. Until August 31, we will waive all member cost sharing, including deductibles or copayments, for all virtual health care visits with our network providers.**

COVID-19 resources for members

Access to high-quality care from trusted professionals

A virtual visit through UPMC AnywhereCare gives you access to high-quality care from professionals you can trust. UPMC AnywhereCare providers are easily accessible 24/7 over live video straight from your smartphone, tablet, or computer.

The process is easy and fast: Download the UPMC AnywhereCare mobile app from the iTunes App Store or Google Play by searching for “UPMC AnywhereCare.” The video below shows you how to download the app, step by step.

You can also register from your computer.

For detailed information about how to register for UPMC AnywhereCare or have a virtual visit, view our AnywhereCare Guide.

Visit UPMC AnywhereCare

*In order for a child to have a UPMC Children’s AnywhereCare visit, the child’s parent or legal guardian must be with the child during the video portion of the visit, and the child and parent or legal guardian must be in Pennsylvania during the visit.

**UPMC Health Plan members located in Pennsylvania at the time of virtual visit may select a UPMC-employed provider or a provider from Online Care Network II, P.C. (OCN), subject to availability. Members located outside of Pennsylvania will receive service from OCN. OCN is not an affiliate of UPMC.

Your wait time for UPMC AnywhereCare may be longer than usual due to increased call volume. If there is a wait, you can stay in the virtual waiting room or choose "text me when the provider is available."

While almost all of our Individual and Group plans include extensive telehealth benefits, some ASO/self-funded employer plans do not cover telehealth services.

If you have questions about your coverage, see your plan documents or contact Member Services for the most up-to-date information regarding your benefits.