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UPMC AnywhereCare

$0 copay for virtual visits from UPMC AnywhereCare*

If you think you have been exposed to coronavirus (COVID-19), or if you have symptoms, UPMC Health Plan is here to help. You can get medical attention quickly and safely at no cost for all telehealth services, including UPMC AnywhereCare. Until June 15, 2020, we will waive all member cost-sharing, including deductibles or copayments, for all in-network virtual health care visits with our telehealth providers.*

If you have symptoms such as a cold, a sinus infection, or the flu, often treated at an urgent care center or your physician office, you can reach a health care professional 24/7 without leaving home. Your smartphone, computer, or tablet is all you need.

Access to high-quality care from trusted professionals

A virtual visit through UPMC AnywhereCare gives you access to high-quality care from professionals you can trust. UPMC AnywhereCare providers are easily accessible 24/7 over live video straight from your smartphone, tablet, or computer.

The process is easy and fast: Download the UPMC AnywhereCare mobile app from the iTunes App Store or Google Play by searching for “UPMC AnywhereCare.” The video below shows you how to download the app, step by step.

You can also register at UPMC from your computer.

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*UPMC Health Plan members located in Pennsylvania at the time of service will have a virtual visit with a UPMC-employed provider. If a member is located outside Pennsylvania, service will be delivered by a separate provider group - Online Care Group (OCG).

For members of ASO/self-funded employer plans that have opted out of 100% coverage, standard cost-sharing under the plan will apply. While almost all of our Individual and Group plans include extensive telehealth benefits, some ASO/self-funded employer plans do not cover telehealth services. For members in qualified high deductible plans, certain IRS limits may apply.

If you have questions about your coverage, see your plan documents.

Your wait time for UPMC AnywhereCare may be longer than usual due to increased call volume. If there is a wait, you can stay in the virtual waiting room or choose "text me when the provider is available."