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Contact (UPMC Health Plan):

Gina Pferdehirt
Director, Public Relations & Community Relations
UPMC Health Plan

UPMC Health Plan opens new Connect Service and Sales Center Store at Monroeville Mall

Service and Sales Associates Available to Answer Health Insurance Questions

PITTSBURGH (November 4, 2016) – UPMC Health Plan Service and Sales Associates are now available to answer individuals’ health insurance questions and meet your health care coverage needs at a new Monroeville Mall store. The grand opening celebration will be Saturday, Nov. 5, 2016 from 10 a.m. to 3 p.m.

Following a ribbon cutting ceremony featuring honored guest Mayor of Monroeville Greg Erosenko, the UPMC Mobile Health Team will provide free wellness screenings, including blood pressure, cholesterol, glucose, bone density and flu shots. Various health providers from UPMC will be available for information, including UPMC Magee-Women’s Hospital education, midlife and imaging centers; UPMC CancerCenter; UPMC Center for Engagement and Inclusion; UPMC Sports Medicine; and UPMC Heart and Vascular Institute. UPMC Health Plan health coaches will also be available to provide wellness advice and tips.

Other festivities include: photo opportunity with retired Pittsburgh Steelers quarterback Charlie Batch until noon, live music by the River City Brass Band, photo booth souvenir, face painting and balloons, light refreshments and prizes.

The new store space offers a comfortable waiting area, a wellness programming area and a youth area equipped with iPads, games and puzzles, in addition to private offices for consultation.

“We are happy to invest in the community and offer a more convenient, comfortable and comprehensive experience at this new location,” said Marybeth Jenkins, Chief Operating Officer at UPMC Health Plan.

During mall hours throughout the year, consumers looking for information about the Marketplace or those with questions about their health insurance coverage can meet one-on-one with Service and Sales Associates at the store. Individuals with questions about Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), Special Needs Plans (SNPs), or simply those who need help finding the right health coverage, can find answers at a UPMC Health Plan Connect Service and Sales Center.

All UPMC Health Plan Connect Service and Sales Centers offer a full complement of health insurance services, including member services for current UPMC Health Plan subscribers. Individuals may also purchase health insurance coverage at the centers.

UPMC Health Plan boasts award-winning customer satisfaction, and staff members are experts at assisting customers with health coverage decisions. No appointment is necessary to meet with a Service and Sales Associate; however, they are encouraged.

UPMC Health Plan operates Centers at four other Allegheny County locations: South Hills Village, Monroeville Mall, Ross Park Mall and The Mall at Robinson. In addition, a Center is located in the Millcreek Mall in Erie and the Logan Valley Mall in Altoona, PA.


About the UPMC Insurance Services Division

The UPMC Insurance Services Division is owned by UPMC (University of Pittsburgh Medical Center) a world-renowned health care provider and insurer based in Pittsburgh, Pa. As a provider-led organization that is part of an integrated health care delivery system, the UPMC Insurance Services Division is committed to providing its members better health, more financial security and the peace of mind they deserve. The UPMC Insurance Services Division partners with UPMC and community network providers to produce a combination of knowledge and expertise that provides the highest quality care at the most affordable price. The UPMC Insurance Services Division – which includes UPMC Health Plan, UPMC WorkPartners, LifeSolutions, UPMC for Life, UPMC for You, UPMC for Kids, and Community Care Behavioral Health — offers a full range of group health insurance, Medicare, Special Needs, CHIP, Medical Assistance, behavioral health, employee assistance and workers' compensation products and services to more than 3 million members. For more information, visit www.upmchealthplan.com.