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    UPMC for Life
    Complete Care
    Members

    • Call us toll-free:
      1-800-606-8648
      TTY: 711

      Oct. 1 through Mar. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Apr. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 8 a.m. to 3 p.m.

    UPMC for Life
    Complete Care
    Prospective Members

    • Call us toll-free:
      1-844-575-8241
      TTY: 711

      Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

      Oct. 1 through Dec. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Jan. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 9 a.m. to 3 p.m.

    By Mail or FAX

    • UPMC Medicare
      Special Needs Plans
      U.S. Steel Tower
      600 Grant Street
      Pittsburgh, PA 15219

      FAX: 412-454-2973
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LEARN ABOUT UPMC FOR LIFE COMPLETE CARE

UPMC for Life Dual is now UPMC for Life Complete Care!

Members have the same continued access to award-winning customer service from a Health Care Concierge team,* the best doctors,** and a variety of health and wellness services and programs.

Shop UPMC for Life Complete Care

UPMC FOR LIFE COMPLETE CARE

If you are eligible for both Medicare and Medical Assistance (Medicaid), you can join UPMC for Life Complete Care (HMO SNP). You’ll get access to additional benefits like an over-the-counter allowance, an allowance to buy healthy groceries, vision care, dental care, hearing aids, fitness, transportation, home-delivered meals, wellness counseling, and more.

Learn About UPMC for Life Complete Care Benefits

COMPARE TO ORIGINAL MEDICARE

UPMC for Life Complete Care members receive all the benefits that Original Medicare offers, plus additional benefits and services that can help you live healthier. This plan offers high-quality coverage and access to local doctors and hospitals you know and trust. We’ll help coordinate your Medicare and Medical Assistance (Medicaid) services by providing you with medical and prescription drug coverage.

Learn How Our Plan Compares to Original Medicare

UPMC FOR LIFE Complete Care AND UPMC COMMUNITY HEALTHCHOICES

Do you qualify for both Medicare and Medical Assistance? Make sure you are getting the most out of your health care plan. UPMC Health Plan has two important plans that can provide you with the coverage you need. Click below to learn more about the extra benefits and services these plans offer.

Learn more about the coverage available with UPMC for Life Complete Care and UPMC Community HealthChoices

Community Events

To protect the health and well-being of our members, employees, and community, all in-person UPMC Health Plan-hosted community and member events have been canceled through December 31, 2020.

View Upcoming Online Events

*For the third year in a row, UPMC Health Plan earned three 2020 Gold Stevie Awards for its outstanding sales and customer service: Best Back-Office Customer Service Team, Innovation in Customer Service, and Customer Service Team of the Year—Recovery Situation. UPMC Health Plan also won the 2020 People’s Choice Stevie Award for Favorite Customer Service in the Healthcare and Pharma category.

**For more information about UPMC’s best doctors and hospitals, visit www.upmchealthplan.com/best.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/1/2020

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UPMC Health Plan, Inc.

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