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Member Video

Watch a video about your 2020 benefits anytime

Learn about your 2020 plan benefits along with all the additional programs you get just for being a UPMC for Life Dual (HMO SNP) member.

Here are some of the important topics covered in the video:

  • Routine vision, dental, and hearing coverage. Get information on your vision, dental, and hearing benefits for 2020.
  • Over-the-counter allowance. Learn more about how to use your over-the-counter wellness allowance at participating retail locations or through mail order.
  • Transportation. We’ll explain how to take advantage of your free transportation benefit. Remember, you receive 50 one-way (25-round) trips to medical appointments and pharmacies.
  • UPMC AnywhereCare. You have a $0 copay for a virtual urgent care visit with a UPMC provider. Use UPMC AnywhereCare for nonemergency conditions, such as cold and flu symptoms, sinus infections, coughs, and rashes.
  • Personal training. Learn how to get a FREE personal training session in addition to your FREE gym membership.
  • Be safe at home. You have access to a FREE in-home safety assessment from a licensed health care professional plus up to six bathroom safety products such as a handheld shower head, a clamp-on tub rail, a nonslip bath mat, and more.
  • Support when you need it. You get six caregiver counseling sessions over the phone or in-person at no cost. And if you have a serious or advanced illness, you can get additional care and support at no cost.

Select the county you currently live in below to view the video now. The video is about 60 minutes long.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Dual Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Dual Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Last Updated: 10/1/2019
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