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    UPMC for Life
    Complete Care
    Members

    • Call us toll-free:
      1-800-606-8648
      TTY: 711

      Oct. 1 through Mar. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Apr. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 8 a.m. to 3 p.m.

    UPMC for Life
    Complete Care
    Prospective Members

    • Call us toll-free:
      1-844-575-8241
      TTY: 711

      Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

      Oct. 1 through Dec. 31:
      seven days a week from
      8 a.m. to 8 p.m.

      Jan. 1 through Sept. 30:
      Monday through Friday:
      8 a.m. to 8 p.m.
      Saturday: 9 a.m. to 3 p.m.

    By Mail or FAX

    • UPMC Medicare
      Special Needs Plans
      U.S. Steel Tower
      600 Grant Street
      Pittsburgh, PA 15219

      FAX: 412-454-2973
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Hearing Benefits

The UPMC for Life Complete Care (HMO SNP) plan covers routine hearing services – including an exam, hearing aid fitting, and hearing aids. These services also include an allowance to use towards the cost of hearing aids. Members can visit one of our participating hearing providers to take advantage of the benefits below.

Hearing benefits include:

  • $0 copay for one routine hearing exam every year
  • $0 copay for one hearing aid fitting every year
  • $1,500 allowance for hearing aids every 3 years

Find a participating hearing provider.

Shop for the UPMC for Life Complete Care plan in your area.

This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through March 31:
seven days a week from 8 a.m. to 8 p.m.

April 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Extended hours offered Oct. 15 through Dec. 7: seven days a week from 7 a.m. to 10 p.m.

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Y0069_211080
Last Updated: 10/1/2020

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UPMC Health Plan, Inc.

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