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Need help, or have questions? We’re here to help.

Call us toll free.

Call us toll-free at 1-844-575-8241 (TTY: 711) to talk to a licensed Medicare Advisor or schedule an online face-to-face appointment.

Chat with us now.

Chat with us now. Chat directly and securely in real-time with one of our helpful licensed Medicare advisors for answers to your questions.

Licensed Medicare Advisors are available to take your call. Our hours of operation change twice a year. We are available to take your call October 1 – March 31 from 8 a.m. to 8 p.m., seven days a week; April 1 – September 30 from 8 a.m. to 8 p.m., Monday through Friday and Saturday from 8 a.m. to 3 p.m.


Get more benefits than Original Medicare

UPMC for Life Dual (HMO SNP) gives you extra benefits and services at no additional cost! See the chart below to see how our plan stacks up.

Benefits UPMC for Life Dual Original Medicare
Outpatient Medical Services X X
Inpatient Medical Services X X
Prescription Drug Coverage X
Routine Dental Benefits and Allowance for Additional Services X
Routine Vision Benefits and Eyewear Allowance X
Routine Hearing Benefits and Hearing Aid Allowance X
Over-the-counter wellness benefit X
Routine Podiatry Services X
Fitness Benefits X
Transportation Benefits X
Meal Services (after an inpatient hospital stay) X
Bathroom Safety Product Benefit X
In-Home Safety Assessment X
24/7 Nursing Advice Line X
E-Visit a Trusted UPMC Provider X
A Customized Care Plan for Every Member X
Tools for Caregivers X

UPMC for You Advantage

This Special Needs Plan is for you if you are eligible for both Medicare and Medical Assistance (dual eligible). UPMC for You Advantage offers quality coverage, and access to UPMC doctors and hospitals for those enrolled in Medicare Part A, Medicare Part B, and Medical Assistance. We’ll help coordinate these services and provide you with medical and prescription drug coverage as well as enhanced dental and vision benefits.

View UPMC for You Advantage Details

UPMC for Life Options

For those with long-term care needs, UPMC for Life Options uses a network of specialized providers and facilities to provide excellent care in the setting you choose. This plan offers extra services and benefits to give you and your loved ones the peace of mind you deserve. To qualify, you must live in a nursing home or in the community and require the same level of care.

View UPMC for Life Options Details
This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

Tivity Health and SilverSneakers are registered trademarks or trademarks of Tivity Health, Inc. and/or its subsidiaries and/or affiliates in the USA and/or other countries.

UPMC for Life Dual Members
Call us toll-free: 1-800-606-8648
TTY: 711

Oct. 1 through Mar. 31:
seven days a week from 8 a.m. to 8 p.m.

Apr. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 8 a.m. to 3 p.m.

UPMC for Life Dual Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

Last Updated: 10/1/2019
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