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Call us toll-free at 1-844-575-8241 (TTY: 711) to talk to a licensed Medicare Advisor or schedule an online face-to-face appointment.

Chat with us now.

Chat with us now. Chat directly and securely in real-time with one of our helpful licensed Medicare advisors for answers to your questions.

Licensed Medicare Advisors are available to take your call. Our hours of operation change twice a year. We are available to take your call October 1 – March 31 from 8 a.m. to 8 p.m., seven days a week; April 1 – September 30 from 8 a.m. to 8 p.m., Monday through Friday and Saturday from 8 a.m. to 3 p.m.

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UPMC for Life is here for you. Get help making sense of Medicare during this challenging time. We can help you with an online face-to-face appointment or over the phone at 1-844-575-8241 (TTY: 711)

Shop plans from UPMC for Life Complete Care

to enroll in

Before you start your online enrollment, make sure you have on hand your Medicare card or letter from the Social Security Administration or Railroad Retirement Board.

Prescription Drug Coverage:
$0 or low copays for generic and brand medications depending on your level of Extra Help


Over-the-Counter Wellness Allowance:
$500 yearly allowance towards the cost of covered medications and wellness items.

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Apply to Enroll
This information is not a complete description of benefits. Call 1-844-575-8241 (TTY: 711) for more information.

This information is available for free in other languages. Please call our customer service number at: 1-800-606-8648 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO SNP, and PPO plans. The HMO SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2021 Tivity Health Inc. All rights reserved.


UPMC for Life Complete Care Members
Call us toll-free: 1-800-606-8648
TTY: 711

24 hours a day, 7 days a week

UPMC for Life Complete Care Prospective Members
Call us toll-free: 1-844-575-8241
TTY: 711

Oct. 1 through Dec. 31:
seven days a week from 8 a.m. to 8 p.m.

Jan. 1 through Sept. 30:
Monday through Friday: 8 a.m. to 8 p.m.
Saturday: 9 a.m. to 3 p.m.

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Last Updated: 10/1/2020
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