— ISSUE 29 —

COBRA Advantage Client Monthly Remittance Report Procedure


What is the remittance report?

The remittance report contains a detailed summary of all payments applied to premium months that are due to either the client or carrier (minus bookable admin fees) through a specific date.

COBRA premium remittance reports will be available in the COBRAPoint employer portal by the 10th day of the month for the prior month’s COBRA premium payments.

How does this help me?

Having access to the remittance report will eliminate the need for your assigned COBRA analyst to email your COBRA remittance report to you when there are active participants. This self-service report feature eliminates the possibility of PHI data breaches. PHI stands for Protected Health Information and is defined as individually identifiable health information that is created, received, transmitted, or maintained by a HIPAA-covered entity or its business associates through which a member may be identified in any way.

How do I sign up?

If you currently log in to the COBRAPoint system, you are already signed up! If you have never registered in COBRAPoint and can no longer access your introductory email, please email cobra@upmc.edu or your assigned COBRA analyst.

How to access a remittance report from COBRAPoint:

  1. Select the Accounting Reports option from the Imports & Reports menu.
  2. Select the Remittance option from the Choose Report Type dropdown menu.
  3. The page contains a listing of all of the past posted remittance jobs in addition to the current unposted jobs. Click the Report link to run a detailed report that contains a breakdown of the remittance job by carrier. The page will refresh and display Report Settings.
  4. Use the dropdown menu to select a division, if applicable. Select ALL from the dropdown menu to select all divisions under the employer.
  5. Select the Mask SSN on Report option to hide members’ Social Security numbers on the report you are running. If this option is not selected, members’ complete Social Security numbers are printed on the report.
  6. Choose a Report Format option. This selection determines the output format of the report results.
    • Adobe Reader Format (PDF–portable document file)–A document containing the text, fonts, and graphics it needs to display.
    • Comma Separated Values Text File (CSV)–A document containing only numbers and text in plain-text form.
    • Microsoft Access Database File (MDB)–A document formatted for an Access database.
    • XML file (Extensible Markup Language)–A document containing textual data, usable over the Internet.
  7. If applicable, specify Email Addresses to notify when Report is complete by typing the desired email address(es) into the field. You can enter multiple addresses by separating each email address with a comma and no space. In addition to the notification, the email also contains a link to the job queue.
  8. Click the Run Report button to immediately send the report to the job queue. A confirmation will be displayed indicating that the report was successfully sent to the job queue.
  9. To view the results of the report, select the Job Queue option from the Imports & Reports menu or click the Job Queue link within the confirmation text.
    • Your job should be the first entry listed. However, you can view the Job Type and Entered Date/Time columns for verification.
    • When the job is done processing, a View link will be displayed within the Download Results column. Click this link to view or download the results of the report.

Remittance report sample:

Screenshot of Remittance Report Screenshot of Remittance Report Screenshot of Remittance Report Screenshot of Remittance Report Screenshot of Remittance Report Screenshot of Remittance Report

If you have any questions, please contact us! cobra@upmc.edu

Disclaimer: The above information is for informational purposes only and is not legal or tax advice. UPMC Health Plan and UPMC Benefit Management Services do not provide legal or tax advice. For legal or tax advice, please contact your attorney or tax adviser.