UPMC Health Plan Connect Centers

UPMC for Life offers personal assistance with your Medicare plan options. You can meet with one of our knowledgeable, licensed UPMC for Life Medicare Advisors in person at a UPMC Health Plan Connect Center. You can learn about plan benefits, get your questions answered, or enroll in one of our UPMC for Life Medicare Advantage plans. You can even schedule an appointment, but don’t worry—appointments aren’t required.

Visit a UPMC Health Plan Connect Center at a mall near you:

Monroeville
Royal Oak Shopping Center
1768-A Golden Mile Highway
Monroeville,
PA
15146
Get directions to our Monroeville location
412-290-1896 (TTY 711)
Hours
Mon.9:00am - 7:00pm
Tues.9:00am - 7:00pm
Weds.9:00am - 7:00pm
Thurs.9:00am - 7:00pm
Fri.9:00am - 7:00pm
Sat.9:00am - 7:00pm
Sun.11:00am - 5:00pm

Contact us

UPMC for Life Members
Call us toll-free: 1-877-539-3080 (TTY: 711)

Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. 

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077 (TTY: 711)
Oct. 1 – March 31: 
Seven days a week from 8 a.m. to 8 p.m. 
 
April 1 – Sept. 30: 
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

Medicare resources

Additional Documents and Forms
Medicare Complaint Form
Eligible for Medicare and Medicaid
Request a Provider Directory or Plan Materials
Medication Therapy Management
Language Assistance
UPMC for Life Coverage Criteria
This information is not a complete description of benefits. Call 1-866-400-5077 (TTY: 711) for more information. Out-of-network/Noncontracted providers are under no obligation to treat UPMC for Life members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost sharing that applies to out-of-network services. Other physicians/providers are available in the UPMC for Life network.

This information is available for free in other languages. Please call our customer service number at 1-877-539-3080 (TTY: 711).

UPMC for Life has a contract with Medicare to provide HMO, HMO D-SNP, and PPO plans. The HMO D-SNP plans have a contract with the PA State Medical Assistance program. Enrollment in UPMC for Life depends on contract renewal. UPMC for Life is a product of and operated by UPMC Health Plan Inc., UPMC Health Network Inc., UPMC Health Benefits Inc., UPMC for You Inc., and UPMC Health Coverage Inc.

SilverSneakers is a registered trademark of Tivity Health Inc. SilverSneakers GO is a trademark of Tivity Health Inc. © 2024 Tivity Health Inc. All rights reserved.

UPMC for Life Members
Call us toll-free: 1-877-539-3080
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m.

UPMC for Life Prospective Members
Call us toll-free: 1-866-400-5077
TTY: 711

Oct. 1 – March 31:
Seven days a week from 8 a.m. to 8 p.m.

April 1 – Sept. 30:
Monday through Friday from 8 a.m. to 8 p.m. Saturday from 9 a.m. to 3 p.m.

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Last Updated: 10/01/2024