Medication therapy management

What is medication therapy management?

If you have more than one long-term health condition, take many medications every day, and have an expensive drug therapy regimen, you might feel like you could use some extra help managing your medications.

UPMC Health Plan’s Medication Therapy Management (MTM) program is available at no cost to you. The program is administered by a team of health care professionals that includes pharmacists, registered nurses, and social workers. The MTM program helps Medicare members better manage their medications and helps promote safe and effective medication use.

If you meet the criteria below, you are automatically enrolled in the program. If you do not want to participate in this program, please call 1-844-870-2224 (TTY: 711) Monday through Friday from 9 a.m. to 5 p.m. But the program is very helpful. It includes:

• Monthly targeted medication reviews to look for drug-therapy problems, such as drug interactions, high doses, duplications in drug therapy, and gaps in care (care you should have gotten but did not). We will notify your prescriber via letter or phone call if any issues are identified. You may also receive a letter or a brief phone call from a health care professional following up about important medication(s) to ensure you are not experiencing any problems or concerns.
• An annual Comprehensive Medication Review (CMR). This is a brief phone call between you and a pharmacist where the pharmacist will review all your medications (including prescription, over-the-counter medications, and herbal supplements) and listen to any concerns you have about them. After the CMR, you will receive a recommended to-do list and personal medication list in the mail. These materials are sent out within 14 days of the CMR. View a blank copy of the personal medication list.

Additional resources

• Contact us today:
  If you’re ready to schedule your comprehensive medication review or have any questions, give us a call! You can reach us toll-free at 1-844-870-2224 (TTY: 711) Monday through Friday from 9 a.m. to 5 p.m. You can also schedule a video chat with one of our licensed pharmacists through the UPMC AnywhereCare app. If using your desktop, go to UPMC AnywhereCare.
  
  
• We value your safety and that of those around you. Unused or expired prescription medications are a public safety issue. Proper disposal of unused drugs saves lives and protects the environment. Unused medications should be disposed of as soon as possible. Learn how to safely dispose of your medications.

The MTM program and services are not considered a plan benefit.