Quality & Safety

UPMC Health Plan is committed to delivering the highest quality health care. It’s why we’re ranked so highly by the National Committee for Quality Assurance (NCQA). Learn more about the NCQA Health Plan Report Card.

Quality improvement

High-quality health care is a top priority at UPMC Health Plan. UPMC Health Plan and its network of providers work together in a unique partnership that combines delivery of health care with financial accountability. We meet with hospital CEOs to review outcomes and compare performance across the network. Then we work together on action plans that lead to overall improvements in service.
Learn about our commitment to quality improvement

Fraud and abuse

Intentional fraud and abuse victimizes UPMC Health Plan, its members, employees, policyholders, business partners, and the entire insurance community. See what we’re doing to protect against it.
Learn about fraud and abuse protection