Benefits of Membership

Outstanding Service

Whether you have a question about claims, want to find a doctor, or just need to have something explained, we’re here for you. We strive to be best in class in everything we do. And when it comes to Member Services, we truly succeed.

“Highest Member Satisfaction Among Commercial Health Plans in Pennsylvania, Three Years in a Row” – J.D. Power

UPMC Health Plan received the highest score in Pennsylvania in the J.D. Power 2016-2018 U.S. Member Health Plan Satisfaction Studies of customers’ satisfaction with their commercial health plan. Visit jdpower.com.

Our Health Care Concierge team works hard to make things easy for you. And it’s easy to get in touch with them, too. We make navigating your health insurance simple. Give us a call today.

Learn About Our Health Care Concierge Team

How to get in touch with Member Services

Call 1-855-869-7228 (TTY 711) Monday through Friday from 7 a.m. to 7 p.m. Saturday from 8 a.m. to 3 p.m.

Log in to MyHealth OnLine to chat with a Health Care Concierge.

Send a secure message 24/7. We will respond within 24 business hours.

Copyright 2018.

UPMC Health Plan, Inc.