If you suspect that you (or a member of your family) have COVID-19, please take the following steps. If you are experiencing severe symptoms such as trouble breathing, you should call 911 or visit an emergency department in your community for immediate care.
Visit our COVID-19 coverage for members page for more information about the cost of diagnostic COVID-19 testing based on your coverage type.
Call Your Provider’s Office
Use UPMC AnywhereCare
Call the UPMC MyHealth 24/7 Nurse Line
The provider who gives you a referral to be tested will typically direct you to the appropriate testing location. Some members may be directed to UPMC collection and testing sites, while others may be tested or processed at non-UPMC locations. In some cases, your testing site may be determined by a laboratory testing provider (e.g., Quest Diagnostics or LabCorp) and you will need to schedule testing with them directly. Most collection and testing sites require appointments.
UPMC Testing Sites
UPMC testing sites are not open for walk-in testing. Patients need a physician order or an appointment with the collection center.
UPMC testing site locations
UPMC Urgent Care COVID-19 Testing
COVID-19 testing is now available at select UPMC Urgent Care locations for symptomatic and asymptomatic individuals who have a medical referral or order for a COVID-19 test. UPMC Urgent Care locations are not open for walk-in testing. UPMC Urgent Care staff can administer a COVID-19 test while you are in your vehicle or safely inside the office.
If you do not have a medical referral or formal order, you can request a COVID-19 evaluation from a UPMC Urgent Care provider. Based on the outcome of that evaluation, the provider may order a COVID-19 test.
UPMC Urgent Care locations offering COVID-19 testing
The time to receive results varies based on collection site and volume. The UPMC provider who orders your test will call you with the results. If another provider orders your testing at UPMC, a central UPMC COVID-19 team will contact you. Other providers or testing sites may have different procedures. If you are unsure about how you will get results, you should contact the provider that ordered your test.