Additional assistance

Prior authorization and step therapy
Help your clients find information about our prior authorization and step therapy requirements.
- Prior authorization requirements UPMC for Life Complete Care (HMO SNP)
- Step therapy requirements UPMC for Life Complete Care (HMO SNP)
Low income subsidy (LIS) premium summary table—People with low incomes may apply for Extra Help to pay their prescription drug costs. Many people are eligible for these savings and don’t even know it. Find out if your clients are eligible by contacting the Broker Resource Center at 1-855-289-3197 or contact your designated broker manager. View the Low income subsidy (LIS) premium summary table (PDF) for more information.

To sign up for Extra Help or to inquire about low income subsidy status:

Visit the Social Security Administration online.
You can also call 1-800-722-1213 Monday through Friday from 7 a.m. to 7 p.m. TTY users should call 1-800-325-0778.
You can also call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048, 24 hours a day, 7 days a week.
Call the state Medical Assistance office.

UPMC for Life Complete Care (HMO D-SNP) Extra Benefits